http://supportwiki.chambermaster.com/index.php?title=Emails_Letters_and_Mailing_Lists-Why_do_the_links_inside_my_email_not_open_for_me&feed=atom&action=historyEmails Letters and Mailing Lists-Why do the links inside my email not open for me - Revision history2024-03-28T22:29:45ZRevision history for this page on the wikiMediaWiki 1.33.4http://supportwiki.chambermaster.com/index.php?title=Emails_Letters_and_Mailing_Lists-Why_do_the_links_inside_my_email_not_open_for_me&diff=2179&oldid=prevSPederson: Created page with "<div xmlns="http://www.w3.org/1999/xhtml"> <div style="text-align: left;">Table of Contents | Emails_Letters_and_Mail..."2015-03-26T10:03:37Z<p>Created page with "<div xmlns="http://www.w3.org/1999/xhtml"> <div style="text-align: left;"><a href="/Emails_Letters_and_Mailing_Lists-TableOfContents" class="mw-redirect" title="Emails Letters and Mailing Lists-TableOfContents">Table of Contents</a> | Emails_Letters_and_Mail..."</p>
<p><b>New page</b></p><div><div xmlns="http://www.w3.org/1999/xhtml"><br />
<div style="text-align: left;">[[Emails_Letters_and_Mailing_Lists-TableOfContents|Table of Contents]] | [[Emails_Letters_and_Mailing_Lists-How_can_we_ensure_that_our_members_are_not_spamm|Previous]] | [[Emails_Letters_and_Mailing_Lists-How_do_I_create_a_signature_block_to_use_when_se|Next]] | [[Emails_Letters_and_Mailing_Lists-Index|Index]]</div><br />
<div style="color: #999999; font-family: sans-serif; font-size: 10pt; text-align: left;"><br />
<span>[[Emails_Letters_and_Mailing_Lists-FAQs_on_Emails_Letters_and_Labels| FAQs on Emails, Letters, and Labels]]</span> : Why do the links inside my email not open for me or my members?</div><br />
<hr /><br />
<div style="color: #808080; font-family: Cambria; font-size: 18pt; margin-bottom: 12pt;"><span id="wwpID0E6FA">Why do the links inside my email not open for me or my members?</span></div><br />
<div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; margin-bottom: 12pt; margin-left: 18pt;"><span id="wwpID0E5FA">Sometimes the links inside my email do not open for me. My members also have trouble at times accessing the links in an email that I send to them with attachments or an emailed event invitation that includes registration links. What is the problem? Am I doing something wrong? Usually not. Typically, the solution to this problem is found with the </span><span style="text-decoration: underline;">recipient</span> of the email. Following are a couple of common reasons and their solution.</div><br />
<div style="margin-left: 36pt;margin-bottom: 12pt;"><br />
<table border="0" cellspacing="0" cellpadding="0" width="99%" summary=""><br />
<tr valign="baseline"><br />
<td style="width: 18pt"><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span style="font-family: Calibri; font-size: 10pt;">1. </span></div></td><br />
<td><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span id="wwpID0E4FA">The recipient may have their email program set to block email links from opening, which is the default for many email programs. To successfully open an embedded email link, the recipient needs to turn on the access to email links, either temporarily for a single email or globally for all emails. View instructions to enable links in Microsoft Outlook 2003 or 2007 in online help in the section</span><span style="font-family: Garamond;"> “</span><span>Turn on email links</span><span style="font-family: Garamond;">” </span>in “Emails, Letters, and Mailing Lists”. </div></td><br />
</tr><br />
</table><br />
</div><br />
<div style="margin-left: 36pt;margin-bottom: 12pt;"><br />
<table border="0" cellspacing="0" cellpadding="0" width="99%" summary=""><br />
<tr valign="baseline"><br />
<td style="width: 18pt"><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span style="font-family: Calibri; font-size: 10pt;">2. </span></div></td><br />
<td><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span id="wwpID0E3FA">Sometimes the ISP (Internet Service Provider) of the recipient may disable access to these links in an attempt to alleviate phishing</span><span style="font-size: 10pt; vertical-align: super;">1</span> threats from untrusted sources. If this is the case, the recipient of the email must contact their ISP and let them know that these emails, in fact, are from a trusted source and should be removed from their anti-phishing/spam filters. Contacting the ISP should only be required one time. </div></td><br />
</tr><br />
</table><br />
</div><br />
<div style="margin-left: 36pt;margin-bottom: 12pt;"><br />
<table border="0" cellspacing="0" cellpadding="0" width="99%" summary=""><br />
<tr valign="baseline"><br />
<td style="width: 18pt"><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span style="font-family: Calibri; font-size: 10pt;">3. </span></div></td><br />
<td><div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; text-align: justify;"><span id="wwpID0E2FA">In the case of an email that includes an embedded link to an attachment file, the </span><span style="text-decoration: underline;">sender</span> of the email must ensure that the attachment is in a format that can be read by the recipient. For instance, an attachment file in Microsoft Word format is acceptable for anyone who has Microsoft Word installed on their computer. Those without Microsoft Word may have trouble opening and viewing this type of document. For best results, converting the desired attachment to a PDF file would put the file in a format that can be read by Adobe Reader, a free file viewer that is widely available. In addition to using Adobe Acrobat to create the PDF file, you may find several PDF creation tools available online for free. </div></td><br />
</tr><br />
</table><br />
</div><br />
<div style="font-family: &quot;Times New Roman&quot;; font-size: 11pt; margin-bottom: 12pt; margin-left: 18pt;"><span style="font-size: 10pt; vertical-align: super;"><span id="wwpID0E1FA">1</span></span><span style="font-size: 10pt;">Phishing</span><span style="font-size: 10pt; vertical-align: super;"> </span><span style="font-size: 10pt;">is an attempt to criminally and fraudulently obtain sensitive information such as usernames, passwords, and personal financial information</span></div><br />
</div></div>SPederson