FAQs for Emails, Letters and Labels

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Revision as of 22:05, 31 March 2016 by SPederson (talk | contribs)
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Email Specific Questions

How do I add an attachment to an email?

Increasingly when users send email attachments, ISP spam filters are identifying these innocent but potentially large attachments as spam. Consequently these emails and attachments never make it to their intended recipient.
Selecting the option to upload your attachment to a server will eliminate this frustrating problem. Once the file has been uploaded to the server and selected, a link is generated and automatically placed inside your email allowing the recipient to click to receive their attachment. See Adding an Attachment.

Who is able to view the attachment that comes when I send myself a carbon copy?

Only the person receiving the carbon copy will have this attachment. Email recipients do not receive this attachment with recipients’ names nor do they see each other’s names within the email. It appears to them that they are the only recipients.

Why do some of my email messages not make it through to the recipient?

There may be a number of reasons that an email message does not make it to the intended recipient. A couple of the more common reasons are discussed here. Close inspection of the “bounced” email may lead you to discover which reason below may apply to your situation. More...

Are there any systems in place to help ensure the delivery of my emails?

How can we ensure that our members are not spammed through the Contact Us link on their member page?

Why do the links inside my email not open for me or my members?

General Communication Questions

How do I create a signature block to use when creating communication?

How can I easily provide referrals AND notify my members when I've given out information referring them to others?

How do I send a letter/email to my members with their login name and password included automatically?

Why do my mailing labels get cut off or are not aligned correctly?

How do I manage my mailing lists?

How do I remove the headers and footers that print on my letters and reports?