Difference between revisions of "Groups"

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==Getting Started==
+
=='''<span style="color:#800080">Overview'''</span>==
 +
----
  
If you are just getting started with Groups, watch this overview video. Otherwise, just scroll down for FAQ, Common Tasks, and this section's Help Documentation.
+
Sending communication via email and letters may be simplified by creating self-defined groups in the '''Groups''' module.
  
 +
For instance, if you frequently send emails to your Budget Committee, instead of selecting the 12 members of that committee each time you send an email, you first create a group in the '''Groups''' module called the Budget Committee. Add each of the 12 members to that group. Then when you go to send the email, you simply select the Budget committee as the recipient of the email with one simple click.
  
<html><iframe class="tscplayer_inline embeddedObject" name="tsc_player" scrolling="no" frameborder="0" type="text/html" style="overflow:hidden;" src="http://www.screencast.com/t/Cdyk0dAM4" height="450" width="800" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe></html>
+
==='''<span style="color:#800080">Groups Overview Video'''</span>===
 +
----
  
==Common Tasks==
+
[http://www.screencast.com/t/Cdyk0dAM4 Click Here] to view an overview of Communications & Groups.
  
*[[Create a group or mailing list]]
+
=='''<span style="color:#800080">Create a Group'''</span>==
 +
----
 +
#Click '''Groups''' in the left-hand menu.
 +
#:[[File:Groups CP.JPG|800px|center]]
 +
#Click '''Create a Group''' on the '''Home''' tab.
 +
#:[[File:Create a New Group CP.JPG|500px|center]]
 +
#Complete the following settings:
 +
#*'''Group Name''': Enter a name for the new group.
 +
#*'''Group Type''': Select a group type from the drop-down list.
 +
#*'''Status''':  Select '''Enabled''' from the drop down list.
 +
#*'''Description''' Enter an optional description of the new group.
 +
#Click '''Save.'''
 +
#Click the '''Group Name''' of the new group on the '''Home''' tab.
 +
#Click the '''General''' tab.
 +
#:[[File:Group General.JPG|800px|center]]
 +
#Configure the following settings as desired:
 +
#*'''Member Options'''
 +
#::'''Allow members to view/search this group in Member Information Center''' - When selected, this roster list will be shown as a group/interest that may be searched by members in the Member Information Center.
 +
#::'''Allow members to join/leave this group within the Member Information Center.''' - When selected, members will have opportunity to join/leave this group/interest on their own in the Member Information Center. The selection of Group Participant list or Rep Interest list determines where the selection will take place – under Groups or under Interests. Interests.
 +
#*'''Public Options'''
 +
#::''' Allow the public to view this group roster at /groups/GroupRoster/young-professionals-4''' - When selected, this group will display on your website in the Groups public module.  Click '''Public Display Settings''' to modify how the group is displayed.
 +
#::'''Allow the public to join/leave this group at /communication''' - When selected, this group will appear on your public website at the suggested URL where the public may add themselves to the group. This is often used for consumers to subscribe to (join) your mailing lists.
 +
#*'''Additional Options:'''
 +
#::''' Display this group name on the Email Subscriptions opt-in/out page''' - This selection will ensure that the name of the group is displayed on the resulting opt-in/out page that uniquely displays for a recipient of an email when they click the Unsubscribe link in the bottom of their email.
 +
#::'''Disable ability to opt-out from this groups' emails. (also overrides prior email opt-outs)''' - When selected, this group cannot be unsubscribed from. Select this checkbox to make sure your board members or other committee members don't accidentally unsubscribe themselves from your group.  Use only on rare occasions when you know your subscribers have agreed to this email relationship with you.
 +
#::'''Synch this group with Constant Contact''': Enable this option, if you wish to sync additions, edits and deletions from this group to Constant Contact.
 +
#::''' Display this group in "about" section of "Community App". (app required)''' - When selected, this group will be accessible through the community app (when purchased).
 +
#Click '''Save'''.
  
==Help Documentation==
+
==='''<span style="color:#800080">Allow members to Join/Leave Group(s)'''</span>===
Browse the Groups [[Groups__-_Table_of_Contents|Table of Contents]]
+
----
 +
Members may choose to join or remove themselves from groups if '''
 +
Allow members to join/leave this group within the Member Information Center''' is enabled for the group. When a member logs into the Member Information Center, they are able to select the desired groups, under '''My Info > Groups/Interests'''.
 +
 
 +
#Click '''Groups''' in the left-hand menu.
 +
#Click '''Create a Group''' (See '''[[Groups#Create_a_Group|Create A Group]]''')  on the '''Home''' tab '''OR''' click the hyper-link for an existing group.
 +
#:[[File:Join Groups 1.jpg|700px|center]]
 +
#Click the '''Groups Participation list''' radio button.
 +
#Perform any additional configuration as desired.
 +
#Click '''Save'''.
 +
 
 +
The group will now display in the Member Information Center, under '''My Info > Groups/Interests''' in the '''Groups''' section. When members joins the groups via the MIC, they will show on your '''Roster''' tab.
 +
 
 +
[[File:Join Groups.jpg|700px|center]]
 +
 
 +
==='''<span style="color:#800080">Collect Rep Interests'''</span>===
 +
----
 +
Reps may opt-in to an '''Interest Group''' that has been created and designated by you. Simply create the group, mark it as a rep interest group that can be selected by members, and then members will see this as an option to select when logged into the Member Information Center.
 +
 
 +
#Click '''Groups''' in the left-hand menu.
 +
#Click '''Create a Group''' (See '''[[Groups#Create_a_Group|Create A Group]]''')  on the '''Home''' tab '''OR''' click the hyper-link for an existing group.
 +
#:[[File:Interest Group.jpg|700px|center]]
 +
#Click the '''Allow members to select this group within the Member Information Center''' check-box.
 +
#Click the '''Rep interest list''' radio button.
 +
#Click '''Save'''.
 +
 
 +
The group will now display in the Member Information Center, under '''My Info > Groups/Interests''' in the '''Interests''' section. When members join the groups via the MIC, they will show on your '''Roster''' tab.
 +
 
 +
[[File:MIC Groups.JPG|700px|center]]
 +
 
 +
==='''<span style="color:#800080">Public signup for groups & mailing lists'''</span>===
 +
----
 +
 
 +
You can design your groups to allow the public (consumers, non-members) and members to easily sign up for groups and mailing lists. Your software provides a public module, like the business directory, event calendar, etc. Visitors will fill out the contact info and select desired group(s). After replying to a simple confirmation email, the visitor will be added to your group.
 +
 
 +
By enabling '''Allow the public to join/leave this group at /communication''' within your group configuration, you can then integrate the provided link into your web-site.
 +
 
 +
[[File:Public Groups.JPG|700px|center]]
 +
 
 +
 +
*Select the new checkbox on the desired group(s)
 +
*Have your web designer add the /communication module link to your website
 +
*Visitors will fill out the contact info and select desired group(s). After replying to a simple confirmation email, the visitor will be added to your group.
 +
[[File:Sub Groups.JPG|700px|center]]
 +
*If the email used on the form matches an existing representative then the group membership is tied to a particular representative, and thus a membership.
 +
*If the email doesn’t belong to a rep then it is created as a '''Community Member'''.
 +
*Recipients may unsubscribe via the unsubscribe link in the emails or submit another form with no groups selected.
 +
 
 +
=='''<span style="color:#800080">Create a Group from a Report'''</span>==
 +
----
 +
 
 +
Both the Custom Representative and Custom Member reports can easily be used to create groups. For example, if you would like to create a group of all representatives who do not have login credentials, so that you can send them the log-in instructions email, this can be done using the Custom Representative report. See '''[[Reports_and_Downloads#Member_Reports|Member Reports]]''' for instructions.
 +
 
 +
=='''<span style="color:#800080">Managing the Group Roster'''</span>==
 +
----
 +
==='''<span style="color:#800080">Add Reps to a Group'''</span>===
 +
----
 +
#Select the group's '''Roster''' tab.
 +
#:[[File:Add Reps to Groups CP.JPG|800px|center]]
 +
#Select from the following options to add members to a group:
 +
#*'''Add representatives by type/status''': Select this options to add members to the group based on their membership type and/or membership status.
 +
#*'''Add representatives by member''': Select this option to display a list of members, from which you may select the members to add to the group. '''All''' reps of the member will be added to the group. If you wish to select specific reps, use the '''Add specific reps by member name option''' described below.
 +
#*'''Add representatives by category''': Select this option to display a list of all directory categories. The representatives associated with the member that is assigned the category will be added to the group.
 +
#*'''Add representatives from other groups''': Select this option to display a list of all groups. Select the group(s) from which you would like to add representatives.  '''NOTE''': All representatives from the group will be added.
 +
#*'''Add individual representatives''': Select this option to display a list of all representatives, you may then choose the individual representatives that you want to add to the group.
 +
#*'''Add specific reps by member name''': Select this option to display a list of all members.  Once a member is selected, you may choose the specific reps of the member to add to the group.
 +
#For this example, select '''Add specific reps by member name'''.
 +
#:[[File:Emp look up.JPG|center]]
 +
#Choose the member whose reps you wish to add from the list, or search for a member by typing the name in the '''Member Name''' text box.  To view all members, clear the '''Show active & courtesy members only.''' check-box.
 +
#Double-click the desired member.  All representatives of that member will be displayed as selected in the '''Select Reps:''' window.
 +
#De-select the check-box(es) for the reps you do not wish to add to the group.
 +
#Click '''Add to Group'''.
 +
 
 +
{| class="wikitable"
 +
|-
 +
|
 +
[[File:Smallest.png|25px]]
 +
| style="width: 100%"| '''NOTE:''' Reps may also be added to Groups on the the '''Reps''' tab, in the '''Group Participation''' section. See '''[[Member_Management#Manage_Rep_Group_Participation|Manage Rep Group Participation]]''' for further instruction.
 +
|}
 +
 
 +
==='''<span style="color:#800080">Add/Edit Custom Fields for Group Roster'''</span>===
 +
----
 +
#Select the group's '''Roster''' tab.
 +
#:[[File:Add Reps to Groups CP.JPG|800px|center]]
 +
#Click '''Add/Edit Roster Custom Fields'''.
 +
#:[[File:Group Custom Fields CP.JPG|600px|center]]
 +
#Click '''Add a Field'''.
 +
#:[[File:Group New Custom Field CP.JPG|500px|center]]
 +
#Configure the following:
 +
#*'''Field Name''': Enter a name for the custom field. This is the name that will be displayed in the back-office.
 +
#*'''Display Name''': If this field is displayed publicly, enter the name to be displayed. If blank, the field name defined above will be used.
 +
#*Click the '''Data Type''' arrow, and select the desired data type.
 +
#:*If the selected data type is '''Text''' enter '''Text Size'''. 
 +
#:*If the selected data type is Drop Down List, enter the desired list of items.
 +
#*'''Visible to Public''': Enable this check-box if this custom field should be displayed publicly.
 +
#*'''Required''': Enable this option if this custom field is required.
 +
#Click '''Continue'''.
 +
#Click '''Save & Exit'''.
 +
====='''<span style="color:#800080">Associate Custom Fields to Reps on Group Roster'''</span>=====
 +
----
 +
#Select the group's '''Roster''' tab.
 +
#:[[File:Groups Add Field to Rep CP.JPG|800px|center]]
 +
#Click the name of the rep for whom you wish to update the custom field.
 +
#:[[File:Add field to rep CP.JPG|600px|center]]
 +
#Enter the desired custom fields.
 +
#Click '''Save Changes'''.
 +
 
 +
{| class="wikitable"
 +
|-
 +
|
 +
[[File:One Row.png|25px]]
 +
| style="width: 100%"| '''NOTE:''' Custom fields are not displayed on the group roster tab. To view the list with custom fields, click the '''Download List''' button. 
 +
|}
 +
 
 +
==='''<span style="color:#800080">Disable Rep(s) in Groups'''</span>===
 +
----
 +
 
 +
Disabling rep(s)in a group will de-activate the rep, which will keep the on the group's roster, but prevent emails from being sent to them.
 +
 
 +
#On the group's '''Roster''' tab, click the check-box in the last column for the rep(s) you wish to disable.
 +
#Click the '''Disable Selected Contacts''' button.
 +
#Click '''OK''' in the warning dialog box.
 +
 
 +
{| class="wikitable"
 +
|-
 +
|
 +
[[File:Smallest.png|25px]]
 +
| style="width: 100%"| '''NOTE:''' You can also disable a representative in a group from the member's '''Reps''' tab.
 +
|}
 +
 
 +
==='''<span style="color:#800080">Remove Rep(s) from Groups'''</span>===
 +
----
 +
 
 +
You can remove a representative from a group from the group's '''Roster''' tab.
 +
 
 +
#On the group's '''Roster''' tab, click the check-box in the last column for the rep(s) you wish to remove.
 +
#Click the '''Remove Selected Contacts''' button.
 +
#Click '''OK''' on the warning dialog box.
 +
 
 +
{| class="wikitable"
 +
|-
 +
|
 +
[[File:Smallest.png|25px]]
 +
| style="width: 100%"| '''NOTE:''' You can also remove a representative from a group from the member's '''Reps''' tab.
 +
|}
 +
 
 +
=='''<span style="color:#800080">Add Fees to a Group'''</span>==
 +
----
 +
At times, you may have fees associated with fee items, such as a participation fee.  Fees may be added to the group, then managed through batch processing.
 +
{| class="wikitable"
 +
|-
 +
|
 +
[[File:Smallest.png|25px]]
 +
| style="width: 100%"| '''NOTE:'''  Finance or Administrator permission level is required to add fee items to groups.
 +
|}
 +
 
 +
 
 +
#Click '''Groups'''  in the left-hand menu.
 +
#On the '''Home''' tab, click the link for the desired group.
 +
#Click the '''Fees''' tab.
 +
#:[[File:Group Fees CP.JPG|800px|center]]
 +
#Click '''Assign Fee Items'''. '''NOTE:''' If you have not previously created the needed group fee item, you may click on '''Define Fee Items'''. [[Billing#Working_with_Fee_Items|Click Here]] for instruction on setting up fee items. 
 +
#:[[File:Assign Group Fee CP.JPG|700px|center]]
 +
#Select the '''Fee Item Type''' from the drop-down list.
 +
#If needed, edit the '''Fee Amount'''.
 +
#If needed, edit the '''Billing Cycle'''. The '''Billing Cycle''' tells the software how frequently the fee item should be billed.  For example, if you want to bill the annual fee monthly, select '''Monthly'''.
 +
#Click '''Save & Exit'''.
 +
 
 +
=='''<span style="color:#800080">Send an Email to a Group'''</span>==
 +
----
 +
#Click '''Groups'''  in the left-hand navigation panel.
 +
#On the '''Home''' tab, click the link for the desired group.
 +
#On the group '''General''' tab, click '''Contact Members'''.
 +
#:[[File:Group General1.jpg|800px|center]]
 +
#Select '''Contact with ChamberMaster''' or '''Email with Outlook'''.
 +
See '''[[Communication#Send_a_Mass_Email|Send a Mass Email]]''' for further instruction on sending the email.
 +
 
 +
==='''<span style="color:#800080">Display Group Members on Your Website'''</span>===
 +
----
 +
There is quite a bit of flexibility available to manage how group members display on your public website page.
 +
 
 +
Any group in your Groups module can be marked to display on your public website. Check '''Allow the public to view this group roster''' on the '''General ta'''b of the group you'd like to display publicly. Then click Public page display settings to manage what it looks like.
 +
 
 +
=='''<span style="color:#800080">Constant Contact Integration'''</span>==
 +
----
 +
The ChamberMaster/MemberZone software allows you to connect to your Constant Contact account to automate updates to your Constant Contact lists based on updates made in the database. Once configured representatives that have been added to the database or specific groups will automatically be added to Constant Contact. Any reps that are disabled within a group will be removed from their respective lists. See  '''[[Communication#Integrating_Constant_Contact|Integrating Constant Contact]]''' for more details.
 +
 
 +
==Billing Group Fees==
 +
 
 +
To create invoices for a group that has been assigned a fee item with a '''One-Time''' billing cycle, '''Bill Group Now''' must be selected on the group's '''Fees''' tab. Creating invoices for a group that has been assigned a fee item with a recurring billing cycle (Annual, Semi-Annual, Quarterly, or Monthly), allows you to invoice from the '''Billing''' module by selecting the '''Group''' batch type and the appropriate '''Billing Month'''.  These fees are treated as recurring fees and will be included automatically in Group billing batch.
 +
 
 +
==FAQ's==
 +
 
 +
[[Setting_up_your_Board_of_Directors_Group|How do I add my Board of Directors to my website?]]

Revision as of 16:38, 21 March 2019

Overview


Sending communication via email and letters may be simplified by creating self-defined groups in the Groups module.

For instance, if you frequently send emails to your Budget Committee, instead of selecting the 12 members of that committee each time you send an email, you first create a group in the Groups module called the Budget Committee. Add each of the 12 members to that group. Then when you go to send the email, you simply select the Budget committee as the recipient of the email with one simple click.

Groups Overview Video


Click Here to view an overview of Communications & Groups.

Create a Group


  1. Click Groups in the left-hand menu.
    Groups CP.JPG
  2. Click Create a Group on the Home tab.
    Create a New Group CP.JPG
  3. Complete the following settings:
    • Group Name: Enter a name for the new group.
    • Group Type: Select a group type from the drop-down list.
    • Status: Select Enabled from the drop down list.
    • Description Enter an optional description of the new group.
  4. Click Save.
  5. Click the Group Name of the new group on the Home tab.
  6. Click the General tab.
    Group General.JPG
  7. Configure the following settings as desired:
    • Member Options
    Allow members to view/search this group in Member Information Center - When selected, this roster list will be shown as a group/interest that may be searched by members in the Member Information Center.
    Allow members to join/leave this group within the Member Information Center. - When selected, members will have opportunity to join/leave this group/interest on their own in the Member Information Center. The selection of Group Participant list or Rep Interest list determines where the selection will take place – under Groups or under Interests. Interests.
    • Public Options
    Allow the public to view this group roster at /groups/GroupRoster/young-professionals-4 - When selected, this group will display on your website in the Groups public module. Click Public Display Settings to modify how the group is displayed.
    Allow the public to join/leave this group at /communication - When selected, this group will appear on your public website at the suggested URL where the public may add themselves to the group. This is often used for consumers to subscribe to (join) your mailing lists.
    • Additional Options:
    Display this group name on the Email Subscriptions opt-in/out page - This selection will ensure that the name of the group is displayed on the resulting opt-in/out page that uniquely displays for a recipient of an email when they click the Unsubscribe link in the bottom of their email.
    Disable ability to opt-out from this groups' emails. (also overrides prior email opt-outs) - When selected, this group cannot be unsubscribed from. Select this checkbox to make sure your board members or other committee members don't accidentally unsubscribe themselves from your group. Use only on rare occasions when you know your subscribers have agreed to this email relationship with you.
    Synch this group with Constant Contact: Enable this option, if you wish to sync additions, edits and deletions from this group to Constant Contact.
    Display this group in "about" section of "Community App". (app required) - When selected, this group will be accessible through the community app (when purchased).
  8. Click Save.

Allow members to Join/Leave Group(s)


Members may choose to join or remove themselves from groups if Allow members to join/leave this group within the Member Information Center is enabled for the group. When a member logs into the Member Information Center, they are able to select the desired groups, under My Info > Groups/Interests.

  1. Click Groups in the left-hand menu.
  2. Click Create a Group (See Create A Group) on the Home tab OR click the hyper-link for an existing group.
    Join Groups 1.jpg
  3. Click the Groups Participation list radio button.
  4. Perform any additional configuration as desired.
  5. Click Save.

The group will now display in the Member Information Center, under My Info > Groups/Interests in the Groups section. When members joins the groups via the MIC, they will show on your Roster tab.

Join Groups.jpg

Collect Rep Interests


Reps may opt-in to an Interest Group that has been created and designated by you. Simply create the group, mark it as a rep interest group that can be selected by members, and then members will see this as an option to select when logged into the Member Information Center.

  1. Click Groups in the left-hand menu.
  2. Click Create a Group (See Create A Group) on the Home tab OR click the hyper-link for an existing group.
    Interest Group.jpg
  3. Click the Allow members to select this group within the Member Information Center check-box.
  4. Click the Rep interest list radio button.
  5. Click Save.

The group will now display in the Member Information Center, under My Info > Groups/Interests in the Interests section. When members join the groups via the MIC, they will show on your Roster tab.

MIC Groups.JPG

Public signup for groups & mailing lists


You can design your groups to allow the public (consumers, non-members) and members to easily sign up for groups and mailing lists. Your software provides a public module, like the business directory, event calendar, etc. Visitors will fill out the contact info and select desired group(s). After replying to a simple confirmation email, the visitor will be added to your group.

By enabling Allow the public to join/leave this group at /communication within your group configuration, you can then integrate the provided link into your web-site.

Public Groups.JPG


  • Select the new checkbox on the desired group(s)
  • Have your web designer add the /communication module link to your website
  • Visitors will fill out the contact info and select desired group(s). After replying to a simple confirmation email, the visitor will be added to your group.
Sub Groups.JPG
  • If the email used on the form matches an existing representative then the group membership is tied to a particular representative, and thus a membership.
  • If the email doesn’t belong to a rep then it is created as a Community Member.
  • Recipients may unsubscribe via the unsubscribe link in the emails or submit another form with no groups selected.

Create a Group from a Report


Both the Custom Representative and Custom Member reports can easily be used to create groups. For example, if you would like to create a group of all representatives who do not have login credentials, so that you can send them the log-in instructions email, this can be done using the Custom Representative report. See Member Reports for instructions.

Managing the Group Roster


Add Reps to a Group


  1. Select the group's Roster tab.
    Add Reps to Groups CP.JPG
  2. Select from the following options to add members to a group:
    • Add representatives by type/status: Select this options to add members to the group based on their membership type and/or membership status.
    • Add representatives by member: Select this option to display a list of members, from which you may select the members to add to the group. All reps of the member will be added to the group. If you wish to select specific reps, use the Add specific reps by member name option described below.
    • Add representatives by category: Select this option to display a list of all directory categories. The representatives associated with the member that is assigned the category will be added to the group.
    • Add representatives from other groups: Select this option to display a list of all groups. Select the group(s) from which you would like to add representatives. NOTE: All representatives from the group will be added.
    • Add individual representatives: Select this option to display a list of all representatives, you may then choose the individual representatives that you want to add to the group.
    • Add specific reps by member name: Select this option to display a list of all members. Once a member is selected, you may choose the specific reps of the member to add to the group.
  3. For this example, select Add specific reps by member name.
    Emp look up.JPG
  4. Choose the member whose reps you wish to add from the list, or search for a member by typing the name in the Member Name text box. To view all members, clear the Show active & courtesy members only. check-box.
  5. Double-click the desired member. All representatives of that member will be displayed as selected in the Select Reps: window.
  6. De-select the check-box(es) for the reps you do not wish to add to the group.
  7. Click Add to Group.

Smallest.png

NOTE: Reps may also be added to Groups on the the Reps tab, in the Group Participation section. See Manage Rep Group Participation for further instruction.

Add/Edit Custom Fields for Group Roster


  1. Select the group's Roster tab.
    Add Reps to Groups CP.JPG
  2. Click Add/Edit Roster Custom Fields.
    Group Custom Fields CP.JPG
  3. Click Add a Field.
    Group New Custom Field CP.JPG
  4. Configure the following:
    • Field Name: Enter a name for the custom field. This is the name that will be displayed in the back-office.
    • Display Name: If this field is displayed publicly, enter the name to be displayed. If blank, the field name defined above will be used.
    • Click the Data Type arrow, and select the desired data type.
    • If the selected data type is Text enter Text Size.
    • If the selected data type is Drop Down List, enter the desired list of items.
    • Visible to Public: Enable this check-box if this custom field should be displayed publicly.
    • Required: Enable this option if this custom field is required.
  5. Click Continue.
  6. Click Save & Exit.
Associate Custom Fields to Reps on Group Roster

  1. Select the group's Roster tab.
    Groups Add Field to Rep CP.JPG
  2. Click the name of the rep for whom you wish to update the custom field.
    Add field to rep CP.JPG
  3. Enter the desired custom fields.
  4. Click Save Changes.

One Row.png

NOTE: Custom fields are not displayed on the group roster tab. To view the list with custom fields, click the Download List button.

Disable Rep(s) in Groups


Disabling rep(s)in a group will de-activate the rep, which will keep the on the group's roster, but prevent emails from being sent to them.

  1. On the group's Roster tab, click the check-box in the last column for the rep(s) you wish to disable.
  2. Click the Disable Selected Contacts button.
  3. Click OK in the warning dialog box.

Smallest.png

NOTE: You can also disable a representative in a group from the member's Reps tab.

Remove Rep(s) from Groups


You can remove a representative from a group from the group's Roster tab.

  1. On the group's Roster tab, click the check-box in the last column for the rep(s) you wish to remove.
  2. Click the Remove Selected Contacts button.
  3. Click OK on the warning dialog box.

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NOTE: You can also remove a representative from a group from the member's Reps tab.

Add Fees to a Group


At times, you may have fees associated with fee items, such as a participation fee. Fees may be added to the group, then managed through batch processing.

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NOTE: Finance or Administrator permission level is required to add fee items to groups.


  1. Click Groups in the left-hand menu.
  2. On the Home tab, click the link for the desired group.
  3. Click the Fees tab.
    Group Fees CP.JPG
  4. Click Assign Fee Items. NOTE: If you have not previously created the needed group fee item, you may click on Define Fee Items. Click Here for instruction on setting up fee items.
    Assign Group Fee CP.JPG
  5. Select the Fee Item Type from the drop-down list.
  6. If needed, edit the Fee Amount.
  7. If needed, edit the Billing Cycle. The Billing Cycle tells the software how frequently the fee item should be billed. For example, if you want to bill the annual fee monthly, select Monthly.
  8. Click Save & Exit.

Send an Email to a Group


  1. Click Groups in the left-hand navigation panel.
  2. On the Home tab, click the link for the desired group.
  3. On the group General tab, click Contact Members.
    Group General1.jpg
  4. Select Contact with ChamberMaster or Email with Outlook.

See Send a Mass Email for further instruction on sending the email.

Display Group Members on Your Website


There is quite a bit of flexibility available to manage how group members display on your public website page.

Any group in your Groups module can be marked to display on your public website. Check Allow the public to view this group roster on the General tab of the group you'd like to display publicly. Then click Public page display settings to manage what it looks like.

Constant Contact Integration


The ChamberMaster/MemberZone software allows you to connect to your Constant Contact account to automate updates to your Constant Contact lists based on updates made in the database. Once configured representatives that have been added to the database or specific groups will automatically be added to Constant Contact. Any reps that are disabled within a group will be removed from their respective lists. See Integrating Constant Contact for more details.

Billing Group Fees

To create invoices for a group that has been assigned a fee item with a One-Time billing cycle, Bill Group Now must be selected on the group's Fees tab. Creating invoices for a group that has been assigned a fee item with a recurring billing cycle (Annual, Semi-Annual, Quarterly, or Monthly), allows you to invoice from the Billing module by selecting the Group batch type and the appropriate Billing Month. These fees are treated as recurring fees and will be included automatically in Group billing batch.

FAQ's

How do I add my Board of Directors to my website?