Member Information Center (MIC)

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Revision as of 20:39, 9 November 2016 by SPederson (talk | contribs)
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Overview

Figure: The Member Information Center

Video: Overview of MIC Version 4 Vid.png

The Member Information Center is an internal website just for your members. It gives them the ability to manage a variety of member activities:

  • View and edit their company information which automatically updates the public member listing on your public website
  • Upload graphics to enhance their member listing
  • Submit jobs, advertising, and events for approval
  • View statistical reports
  • Pay their bills
  • Post status updates, videos, links, photos in the Dashboard social feed
  • Use advanced search filters to find other members
  • “Favorite” a member or rep for easier access later
  • Download vCard information in order to auto-populate their contact list in Outlook, Google Contacts or other programs
  • Add others to their employee/rep list and invite them to create a login account (requires R/W permissions to Employees/Reps
  • Update their payment profile (if using automatic recurring ACH or credit card billing)
  • Open to specific MIC page when logging in

Access to features within the MIC are controlled by your staff so that, for example, certain representatives may be able to pay bills on the site, but not modify company data. Other reps will only have access to update their personal information and register for events. This is achieved by assigning reps unique login credentials with different permission levels.

Other Features

  • Members can submit their own News Releases for posting on your website
  • "Refer a member" selection available for members to recommend their colleagues.
  • "Membership Badge" widget provides member with personalized website code that can be copied onto their own site resulting in a “badge” that shows “Proud member of …” and include your logo.
Features for Reps
  • Reps can upload their photo for a personal touch.
  • Rep photo can be displayed on your website due to their roster inclusion on any group designated as public (such as your board members or event committee group)
  • Rep photo can also be displayed when members search in the Member Information Center for reps that belong to designated Groups/Interests that is marked as one that can be searched.
  • Custom representative interests may be collected such as which events they are passionate about and their interest level in different benefits.
  • Enhanced member search allows members to locate members within a certain committee or group or search by interests that have been asked of your members
  • Members may copy a past event when submitting their event for inclusion on your calendar
  • Members may translate the Member Center screen into Spanish or French (Enable under Setup > Member Login Area Options and Settings in the Additional Features section)
  • Reports now display in a graphic format with a focus on summary information that leads to member action to improve their statistics
  • Members may upload a graphic header to be used on their Member Information Page.
  • Member profile completion percentage bar gives focus to remind members to update their information.
  • Mobile website page view statistics are available on the "Member Page Views" report.
Note: Some of these features may require a specific software edition.

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