Member Management

The Members module is the cornerstone of the ChamberMaster/MemberZone software application. Here you can view contact information, membership status, account balance and many other details for each of your members.

The following help sections contain all the step-by-step instructions, screenshots and videos needed to get up to speed with the Member module. If you are completely new to the Member module, we recommend this this overview video. or register to attend a live webinar.

Note: The quickest and easiest way to find the answer to a question is by using the search box at the top of this page.

Common Tasks in the Members Module

• Accessing and Navigating the Members Module

• Add, Drop, Merge Members

• Add, Inactivate, and Modify Reps

• Displaying Member Info to the Public

• Record and View Member Communication

• Billing & Account Information

• Member Statistics

• Advanced and Miscellaneous

Member Management FAQ's

Find answers to the most commonly asked questions about Member Management on the FAQ page

• I’m "missing" members in my drop-down list. Where did they go?

• “This page is not available for the [Community Member] record." What does that mean?

• How do I drop or inactivate a Member?

• Will the software warn me if I try to create a duplicate member?

• Does updating the member contact info automatically update my representative contact info?

• What does the pushpin do?

• More FAQs...

Help Documentation

Browse the Member Management Table of Contents