Difference between revisions of "Member Management FAQs"

From Support Wiki
Jump to navigation Jump to search
Line 7: Line 7:
  
 
:'''Note: '''There is no confirmation that the logins/passwords have been connected. They will only see that it was successful when they login the next time.
 
:'''Note: '''There is no confirmation that the logins/passwords have been connected. They will only see that it was successful when they login the next time.
 +
  
 
*[[Member_Management-I’m_missing_members_in_my_drop-down_list._Where|I’m "missing" members in my drop-down list. Where did they go?]]
 
*[[Member_Management-I’m_missing_members_in_my_drop-down_list._Where|I’m "missing" members in my drop-down list. Where did they go?]]

Revision as of 17:22, 15 June 2016

Q: If someone is listed as a contact under multiple memberships is there a way to set them up so that they only need one set of login credentials?

A: Yes, Members are able to have a single login for multiple membership listings within the same database. Here are the steps:

1. Create a unique login for each account.
2. Once logins are created for each individual account, log back into each account and change the login and password so that they are all exact matches.
3. The next time they login, they will be prompted to select which account they would like to open.
Note: There is no confirmation that the logins/passwords have been connected. They will only see that it was successful when they login the next time.