Difference between revisions of "Cancelling an Event Registration"
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(Created page with "If a registrant registers for the wrong fee item, and has paid or been invoiced, the following steps will need to be completed. Then a new registration can be done using the c...") |
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:1. Go to '''Events'''➝'''Guest List''' | :1. Go to '''Events'''➝'''Guest List''' | ||
| − | : | + | :2. Locate the registration that needs to be cancelled |
| − | : | + | :3. Click on the '''Edit Registration''' icon |
| − | [[File:cancel001.png]] | + | ::[[File:cancel001.png]] |
| + | |||
| + | |||
| + | :4. Change the status to '''Cancelled''' | ||
| + | :5. Click '''Save & Close''' | ||
Revision as of 21:41, 9 September 2016
If a registrant registers for the wrong fee item, and has paid or been invoiced, the following steps will need to be completed. Then a new registration can be done using the correct fee item. If they have not paid or been invoiced, the registration can be edited to reflect the correct fee item and then re-saved by clicking on Edit Registration and changing the fee item selection.
- 1. Go to Events➝Guest List
- 2. Locate the registration that needs to be cancelled
- 3. Click on the Edit Registration icon
- 4. Change the status to Cancelled
- 5. Click Save & Close
