Emails Letters and Mailing Lists-Why do my mailing labels get cut off or are not

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FAQs on Emails, Letters, and Labels : Why do my mailing labels get cut off or are not aligned correctly?

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Why do my mailing labels get cut off or are not aligned correctly?

Labels are viewed in Adobe Acrobat Reader before they are printed. Adobe Acrobat Reader provides many options to resize your printed output (i.e. shrink to printable area) which may be desirable in certain cases. However, this setting, if left at any other selection besides None, will override the specific margins needed to successfully print labels in the correct location.

When selecting to print your labels, always make sure that the Page Scaling drop-down selection is set to None. See “Settings for mailing labels” in “Emails, Letters, and Mailing Lists” in online help

Tip: Sometimes your browser will open the PDF in a “mini reader” instead of using the Adobe program which doesn’t allow you to change these settings. You’ll need to disable these mini-readers in order to allow the software to control the label output properly. Watch a video to understand how this works -

Chrome users: type in chrome://plugins and press Enter. Then disable the Chrome PDF Viewer and enable the Adobe Reader. See [[1]]

Firefox users: Select Options from the Tools menu. Click Applications tab and search for Adobe. Change each selection to Use Adobe Reader. See [[2]]