Can I view the password of a member or rep

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In order to protect members security, passwords are not displayed on the Members > Reps tab.

  • Short video on password security

If previously you used this to login as that member, you can still do that by clicking on the "Login" link next to the Rep's name above.

If the rep forgot their password, you can just reset their password to something simple so they can get in and then go change it. Or tell them to visit the login page and click "Forgot Password" to be sent a reminder. You can also send them a reminder email that contains their login & password using the mail merge fields or use the pre-defined template "Remind how to login to the Member Information Center".merge fields or use the pre-defined template "Remind how to login to the Member Information Center".