Communication
Contents
- 1 Getting Started
- 2 Communication Basics
- 2.1 Email Sending Options
- 2.2 Archive emails (record) in the database even when not logged in
- 2.3 Quick Guide to Sending an Email
- 2.4 Send a Mass Email
- 2.5 Schedule an Email
- 2.6 Send Communication by Delivery Preference
- 2.7 Send Communication Based on Custom Report Criteria
- 2.8 Creating a Letter
- 2.9 Create Mass Mailing Labels
- 2.10 Create/Send Fax Output
- 2.11 Editor menu selections
- 2.12 Email Disclaimer
- 2.13 Adding an attachment
- 3 Viewing and Recording Communication History
- 4 Documents and Templates
- 5 Blogs
- 6 Mail Merge
- 7 Remove Unwanted Headers & Footers
- 8 Creating a Signature Block
- 9 Communicating Using Groups & Mailing Lists
- 10 eReferral
- 11 Storing Documents - Cloud Drive
- 12 Using and Integrating Constant Contact
- 13 Using and Integrating MailChimp
- 14 Sample Automatic Emails Sent Out by ChamberMaster/GrowthZone
- 15 FAQ
- 16 Help Documentation
Getting Started
Communication is a pivotal tool used everyday in your association to foster and maintain valuable relationships. ChamberMaster/GrowthZone offers the ability to communicate via email, SMS text, fax and print.
If you are just getting started with the Communication module, watch this overview video. Otherwise, just scroll down for FAQ, Common Tasks, and this module's Help Documentation.
Communication Basics
Letters and labels, faxes, and emails may be created and sent in the software. Letters and faxes are created by selecting Form Letters in the Communication module, which is used to create mass mailings, send faxes, or send communication out by preferred method of delivery.
Emails may be sent from many places– any place that you find access to the email editor. The most common selection used to send mass emails (“email blast”) is New Email to Multiple Members from the Communication module. Find access to email the member in other places:
*Also gives access to your own email program using a selection titled Email with Outlook or Edit with Outlook See “Email Sending Options” for more information.
Email Sending Options
Archive emails (record) in the database even when not logged in
Quick Guide to Sending an Email
Send a Mass Email
Schedule an Email
Send Communication by Delivery Preference
Selecting Recipients
Composing a Letter
Composing an Email Message
Composing Fax Output
Send Communication Based on Custom Report Criteria
Creating a Letter
Create Mass Mailing Labels
Settings for label output
Adobe Reader v. 8.0
Adobe Reader v. 7.0
Adobe Reader v. 6.0
Create/Send Fax Output
Email Disclaimer
Adding an attachment
Sending an email with a link that will display the attachment
Turn on email links
Possible error displayed when trying to open a link in Microsoft Outlook 2003
Possible error displayed when trying to open a link in Microsoft Outlook 2007
Viewing and Recording Communication History
Documents and Templates
Blogs
Mail Merge
Creating a Signature Block
Communicating Using Groups & Mailing Lists
eReferral
Storing Documents - Cloud Drive
Using and Integrating Constant Contact
Using and Integrating MailChimp
Sample Automatic Emails Sent Out by ChamberMaster/GrowthZone
FAQ
- How do I add an attachment to an email?
- Who is able to view the attachment that comes when I send myself a carbon copy?
- Why do some of my email messages not make it through to the recipient?
- Are there any systems in place to help ensure the delivery of my emails?
- How can we ensure that our members are not spammed through the Contact Us link on their member page?
- Why do the links inside my email not open for me or my members?
Find answers to more commonly asked questions about Communication on the FAQ page
Help Documentation
Browse the Communication Table of Contents