Edit Member Information

Locate the member record and then select the appropriate information tab in the member’s record. Any changes you save to a member’s record are automatically updated throughout the database and within associated web site entries.

How to Edit Member Information

Members Contact Information

1. Select the desired member in the Members module.
2. Click the General tab.
3. Edit the contact information as desired and click Save.
4. The Reps information will automatically be updated for address, phone and fax (when those same rep fields already match prior to the edit).
5. Click the Reps tab and check the individual reps for any changes that should be made (if not already changed automatically).
6. Click the Web tab to ensure that Use Company Information checkbox is selected (which means that the Web tab is already updated). If not selected, then you can update the Web tab with any desired contact changes.

Member contact information is used for internal viewing and included on communication pieces such as letters, labels and emails. The contact information on the Web tab will be displayed in the online directory.

Billing Contact

If no rep is currently selected

1. On the Account tab, click select a billing rep in the General Information area.
2. Click the desired rep name in the Choose a representative list box and then click Continue.
3. If the desired rep is not listed in the Choose a representative list box, you may add a rep to this list by selecting Add a New Rep on the Reps tab.

Change a selected rep

• On the Account tab, click change billing rep in the General Information area.
• Click the desired rep name in the "Choose a representative" list box and then click Continue

Remove a rep

1. On the Account tab, click remove billing rep in the General Information area.
Notes and Tips:
• The Billing rep may also be selected or removed on the Reps tab. The checkbox Billing Contact under Personal Information can be selected there instead of making the change on the Account tab.
• The Billing rep and their billing contact preference may also be selected/changed by the member in the Member Information Center if they have the proper permissions.
• The address of the Billing rep is the address that invoices are sent to by default.
• Integrated billing: If a Billing rep is changed to a different person or a different address after an invoice has been created, the old invoice will not automatically be updated with the new address. To update the old invoice to the name/address of the new Billing rep, click into the invoice, click edit in the Bill To: box, and click choose rep and select the appropriate new name.
*Billing renewal month *Assigned Business category *Assigned Chamber/ Association representative *Fees and dues *File-by name *Join Date *Member Login name and Password *Member representatives *Membership status *Change Modified Date *Web display information