Difference between revisions of "Editing a Member's Billing Contact"

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'''Note:''' The Billing Rep (or Contact) is the individual that will receive invoices and receipts by default. The address on the Reps tab for this individual is the address that the bill will be sent to by default.
  <div style="font-family: Calibri; font-size: 11pt; margin-bottom: 12pt; margin-left: 18pt;"><span id="wwpID0E0MH0HA">The </span><span style="font-weight: bold;">Billing Rep</span> is the individual that will receive invoices and receipts by default. The address on the <span style="font-weight: bold;">Reps</span> tab for this individual is the address that the bill will be sent to by default.</div>
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  <div style="color: #5F497A; font-family: Cambria; font-size: 11pt; font-weight: bold; margin-left: 18pt; margin-top: 6pt;"><span id="wwpID0E0LH0HA">If no rep is currently selected</span></div>
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==If No Rep is Currently Selected==
  <div style="margin-left: 18pt;">
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1. On the Account tab, click '''select a billing rep''' in the '''General Information area.
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
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      <tr valign="baseline">
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2. Click the desired rep nae in the '''Select a member representative''' list box and then click '''Continue'''.
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">1. </div></td>
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        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0KH0HA">On the </span><span style="font-weight: bold;">Account</span> tab, click<span style="font-weight: bold;"> select a billing rep</span> in the <span style="font-weight: bold;">General Information</span> area.</div></td>
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      </tr>
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::[[File:billing-rep1.png]]
    </table>
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::'''Figure 1: Accounts Tab with No Billing Rep Selected'''
  </div>
 
  <div style="margin-left: 18pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">2. </div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0JH0HA">Click the desired rep name in the </span><span style="font-weight: bold;">Select a member representative</span> list box and then click <span style="font-weight: bold;">Continue</span>.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="font-family: Calibri; font-size: 11pt; margin-bottom: 12pt; margin-left: 18pt; text-align: justify;"><span id="wwpID0E0IH0HA">[[Image:Member_Management-Edit_Billing_contact-MemberManagement.1.69.1.jpg]]</span></div>
 
  <div style="font-family: Calibri; font-size: 10pt; margin-bottom: 12pt; margin-left: 36pt; text-align: justify;"><span style="font-size: 10pt;"><span id="wwpID0E0HH0HA">FIGURE 5-6</span></span> Account tab  – no billing rep selected</div>
 
  <div style="color: #5F497A; font-family: Calibri; font-size: 9pt; margin-bottom: 12pt; margin-left: 18pt;"><span id="wwpID0E0GH0HA">If the desired rep is not listed in the </span><span style="font-weight: bold;">Select a member representative</span> list box, you may add a rep to this list by selecting <span style="font-weight: bold;">Add a New Rep</span> on the <span style="font-weight: bold;">Reps</span> tab.</div>
 
</div>
 
<div style="font-family: &quot;Arial Black&quot;; font-size: 9pt; margin-bottom: 12pt; margin-top: 2pt; width: 90pt;"><span id="wwpID0E0DCB0HA"> </span></div>
 
  <div style="color: #5F497A; font-family: Cambria; font-size: 11pt; font-weight: bold; margin-left: 18pt; margin-top: 6pt;"><span id="wwpID0E0CCB0HA">Change a selected rep</span></div>
 
  <div style="margin-left: 18pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">1. </div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0BCB0HA">On the </span><span style="font-weight: bold;">Account</span> tab, click change billing rep in the <span style="font-weight: bold;">General Information</span> area.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="margin-left: 18pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">2. </div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0ACB0HA">Click the desired rep name in the </span><span style="font-weight: bold;">Choose a representative</span> list box and then click <span style="font-weight: bold;">Continue</span>.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="font-family: Calibri; font-size: 11pt; margin-bottom: 12pt; margin-left: 72pt; text-align: justify;"><span id="wwpID0E06BB0HA">[[Image:Member_Management-Change_a_selected_rep-MemberManagement.1.10.1.jpg]]</span></div>
 
  <div style="font-family: Calibri; font-size: 10pt; margin-bottom: 12pt; margin-left: 72pt; text-align: justify;"><span style="font-size: 10pt;"><span id="wwpID0E05BB0HA">FIGURE 1-13</span></span> Account tab – billing rep selected</div>
 
  <div style="color: #5F497A; font-family: Cambria; font-size: 11pt; font-weight: bold; margin-left: 18pt; margin-top: 6pt;"><span id="wwpID0E04BB0HA">Remove a rep</span></div>
 
  <div style="margin-left: 18pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">1. </div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E03BB0HA">On the Account tab, click remove billing rep in the General Information area.</span></div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="color: #5F497A; font-family: Cambria; font-size: 11pt; font-weight: bold; margin-left: 18pt; margin-top: 6pt;"><span id="wwpID0E02BB0HA">Notes and Tips:</span></div>
 
  <div style="font-family: Calibri; font-size: 11pt; margin-left: 36pt; text-indent: -18pt;"><span id="wwpID0E01BB0HA"> </span></div>
 
  <div style="margin-left: 18pt;margin-bottom: 12pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">[[Image:Member_Management-rd_bullet.jpg|9px]]</div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0ZBB0HA">The </span><span style="font-weight: bold;">Billing rep</span> may also be selected or removed on the <span style="font-weight: bold;">Reps</span> tab.  The checkbox <span style="font-weight: bold;">Billing Contact</span> under <span style="font-weight: bold;">Personal Information</span> can be selected there instead of making the change on the <span style="font-weight: bold;">Account</span> tab.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="margin-left: 18pt;margin-bottom: 12pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">[[Image:Member_Management-rd_bullet.jpg|9px]]</div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0YBB0HA">The </span><span style="font-weight: bold;">Billing rep</span> and their billing contact preference may also be selected/changed by the member in the Member Information Center if they have the proper <span style="font-family: Calibri; font-size: 11pt;">permissions</span>.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="margin-left: 18pt;margin-bottom: 12pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">[[Image:Member_Management-rd_bullet.jpg|9px]]</div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span id="wwpID0E0XBB0HA">The address of the </span><span style="font-weight: bold;">Billing rep</span> is the address that invoices are sent to by default.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 
  <div style="margin-left: 18pt;margin-bottom: 12pt;">
 
    <table border="0" cellspacing="0" cellpadding="0" width="99%" summary="">
 
      <tr valign="baseline">
 
        <td style="width: 18pt"><div style="font-family: Calibri; font-size: 11pt;">[[Image:Member_Management-rd_bullet.jpg|9px]]</div></td>
 
        <td><div style="font-family: Calibri; font-size: 11pt;"><span style="font-weight: bold;"><span id="wwpID0E0WBB0HA">Integrated billing:</span></span> If a <span style="font-weight: bold;">Billing rep</span> is changed to a different person or a different address AFTER an invoice has been created, the old invoice will not automatically be updated with the new address.  To update the old invoice to the name/address of the new <span style="font-weight: bold;">Billing rep</span>, click into the invoice, click <span style="font-weight: bold;">edit</span> in the <span style="font-weight: bold;">Bill To</span>: box, and click <span style="font-weight: bold;">choose rep</span> and select the appropriate new name.</div></td>
 
      </tr>
 
    </table>
 
  </div>
 

Revision as of 22:54, 28 August 2016

Note: The Billing Rep (or Contact) is the individual that will receive invoices and receipts by default. The address on the Reps tab for this individual is the address that the bill will be sent to by default.

If No Rep is Currently Selected

1. On the Account tab, click select a billing rep in the General Information area.

2. Click the desired rep nae in the Select a member representative list box and then click Continue.


File:Billing-rep1.png
Figure 1: Accounts Tab with No Billing Rep Selected