Difference between revisions of "Record and View Member Communication"

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(Created page with "Manage Communication Communication history for your members is automatically logged on the Communication tab of the member’s record when emails are sent. eReferrals are auto...")
 
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Manage Communication
 
Manage Communication
 
Communication history for your members is automatically logged on the Communication tab of the member’s record when emails are sent. eReferrals are automatically logged as well. Phones calls can manually be added to the log. And when letters or fax output is printed you can include an entry in the history if you choose. Other actions also create an entry such as membership application approvals and invoices (Integrated Billing only).
 
Communication history for your members is automatically logged on the Communication tab of the member’s record when emails are sent. eReferrals are automatically logged as well. Phones calls can manually be added to the log. And when letters or fax output is printed you can include an entry in the history if you choose. Other actions also create an entry such as membership application approvals and invoices (Integrated Billing only).
* See more on how history is created 
 
 
Figure 4-1 Communication tab
 
See more information on how to:
 
View members’ communication history
 
Record a phone call or note
 
Send an email
 
Create and send a letter or fax
 
Refer a member using eReferral
 
Create a reminder
 
Print a single label
 

Revision as of 21:38, 26 October 2015

Manage Communication Communication history for your members is automatically logged on the Communication tab of the member’s record when emails are sent. eReferrals are automatically logged as well. Phones calls can manually be added to the log. And when letters or fax output is printed you can include an entry in the history if you choose. Other actions also create an entry such as membership application approvals and invoices (Integrated Billing only).