Difference between revisions of "Remove Representatives from a Group When Dropping or Suspending a Member"

From Support Wiki
Jump to navigation Jump to search
(Created page with "The selection to change a member status is found on the General tab of the member’s record in the Members module. Select Dropped/Inactive when clicking the Membership Status...")
 
(Blanked the page)
 
(4 intermediate revisions by one other user not shown)
Line 1: Line 1:
The selection to change a member status is found on the General tab of the member’s record in the Members module. Select Dropped/Inactive when clicking the Membership Status arrow in the Additional Information area.
 
  
1. When changing the status of a member to Dropped/Inactive, the Member Drop Options screen will appear.
 
In addition to the member status, each rep has a status of either Active or Inactive which is displayed for each rep on the Reps tab.
 
 
 
 
FIGURE 9-22 Member Drop Options
 
 
2.Complete the Member Drop Options screen as desired. Note the Representatives area selections as detailed on Figure 9-23 below.
 
 
'''Rep Status'''
 
*Active status is appropriate for representatives of members that are currently active.
 
 
*Inactive status is appropriate for a rep who is no longer acting as a representative for the member. The rep’s information and history will be retained but there is a separate distinction given to them in reports and lists.
 
 
*Deleting a rep should be limited to a rep that was created by mistake. History and all reference to this rep would be removed.
 
Group Status
 
 
*Disabled reps within a group are not visible in the group list on a regular basis and will not be included when selecting to contact these group members. Disabling a rep also preserves the history of their participation in this group.
 
 
*Deleting a rep from a group, removes all record of their participation in the group.
 
 
'''Figure 9-23''' Representative options
 
 
'''Note:''' Both active and inactive reps may be set as disabled in a group. Inactive reps, that are not disabled, are still included in emails sent to the group
 
 
'''Note:''' Representatives that have a status of inactive will NOT automatically be returned to active status if a member is reinstated. Individual reps must be returned to active status on the '''Reps''' tab.
 
 
3. Click '''Save & Exit'''.
 

Latest revision as of 19:05, 10 October 2017