Hot New Features-Member Engagement Reports
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Previous Updates : Member Engagement Reports
Member Engagement Reports
Released 8/2/2011
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New association to the report selection under Reports->Membership Reports-Multiple Members (see Figure 1 below) |
Figure 1 - New Engagement Reports
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Five new membership reports available |
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**One report, “Membership Trends”, was also included here in addition to it’s location on the Dashboard |
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*Member Payment Report is only available for those with ChamberMaster Billing |
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All new membership reports can be found under Reports->Membership Reports-Multiple Members |
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Member Engagement (Active) - - plug in your own engagement factor weights to see which members qualify as your most engaged members. Available factors include number of events attended, events sponsored, number of deals or jobs posted, number of referrals sent, number of logins to the Member Information Center, whether they have a past due balance. |
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Member Engagement (At Risk) - - determine your own risk factor weights to see which members are at risk by standards of your choosing. Available factors include number of events attended, events sponsored, number of deals or jobs posted, number of referrals sent, number of logins to the Member Information Center, whether they have a past due balance. |
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Member Drop Analysis - - view a summary of those that dropped during a selected time frame, the retention rate, and drop rate. Sort by drop reason, drop date, join date, or sales person. |
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Member Growth Report - - compare one time frame to another in terms of growth or decline rate. |
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Payment Status - - view member activity in terms of payment status; noting those most at risk by lack of current payment activity. |
