Difference between revisions of "Clear Browser Cache"

From Support Wiki
Jump to navigation Jump to search
Line 30: Line 30:
 
1.Press Ctrl+Shift+Del keys at the same time.
 
1.Press Ctrl+Shift+Del keys at the same time.
  
2.Uncheck all the boxes except “Empty the cache.”
+
2.Uncheck all the boxes except “Cached images and files”
  
 
3.Click '''Clear browsing data'''.
 
3.Click '''Clear browsing data'''.
  
 
4.Close your browser and log back into your software.
 
4.Close your browser and log back into your software.
+
 
 
==Safari==
 
==Safari==
 
1.Select the gear menu and click '''Reset Safari'''.
 
1.Select the gear menu and click '''Reset Safari'''.

Revision as of 17:58, 29 January 2016

At times, your browser keeps old versions of web pages in its memory. One common troubleshooting technique is to clear your browser cache. This may solve some problems and will ensure you are on the latest version of the page.

Internet Explorer

1. Press Ctrl+Shift+Del keys at the same time.

2.Uncheck all the boxes except for the Temporary Internet Files.

3.Click Delete at the bottom.

4.Close your browser and log back into your software.

See this video demonstration.

Firefox

1.Press Ctrl+Shift+Del keys at the same time.

2.Change the time range to everything.

3.Uncheck all the boxes except for Cache.

4.Click Clear Now.

5.Close your browser and log back into your software.

See this video demonstration.

Google Chrome

1.Press Ctrl+Shift+Del keys at the same time.

2.Uncheck all the boxes except “Cached images and files”

3.Click Clear browsing data.

4.Close your browser and log back into your software.

Safari

1.Select the gear menu and click Reset Safari.

2.Uncheck all boxes except “Remove all website data.”

3.Click Reset.

4.Close your browser and log back into your software.