Difference between revisions of "Clear Browser Cache"

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At times, your browser keeps old versions of web pages in its memory. One common troubleshooting technique is to clear your browser cache. This may solve some problems and will ensure you are on the latest version of the page.
 
At times, your browser keeps old versions of web pages in its memory. One common troubleshooting technique is to clear your browser cache. This may solve some problems and will ensure you are on the latest version of the page.
  
==Internet Explorer==
+
=='''<span style="color:#800080">Clear Cache - Internet Explorer 9 or Later'''</span>==
 +
----
  
1. Press Ctrl+Shift+Del keys at the same time.
+
#Click on the [[File:Gear Icon.JPG|30px]] icon in the right hand top corner.
 +
#Click on '''Internet options'''.
 +
#:[[File:Internet Options.JPG|500px|center]]
 +
#On the '''General Tab''' in the "Browsing History" section, click on '''Delete'''.
 +
#:[[File:Delete Browsing History.JPG|500px|center]]
 +
#Uncheck everything except:
 +
#*Preserve Favorites website data
 +
#*Temporary internet files and website file
 +
#*Cookies and website data
 +
#Click '''Delete'''.
  
2.Uncheck all the boxes except for the '''Temporary Internet Files'''.
+
=='''<span style="color:#800080">Clear Cache - Microsoft Edge'''</span>==
 +
----
 +
#In the top right, click on the [[File:Firefox icon.JPG|25px]] in the top right corner.
 +
#:[[File:Settings Edge.JPG|400px|center]]
 +
#Select '''Settings'''.
 +
#:[[File:Choose what to clear.JPG|400px|center]]
 +
#Under '''Clear browsing data''', click on '''Choose what to clear'''.
 +
#Check the boxes next to '''Cookies and saved website data''' and '''Cached data and files'''.
 +
#:[[File:Choose clear.JPG|400px|center]]
 +
#Click '''Clear'''.
  
3.Click '''Delete''' at the bottom.
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=='''<span style="color:#800080">Clear Cache - Firefox'''</span>==
 +
----
 +
#Click the [[File:Firefox icon.JPG|25px]] icon in the top right corner of the header bar.
 +
#:[[File:Firefox history.JPG|300px|center]]
 +
#Click '''History'''.
 +
#:[[File:Clear Recent History.JPG|300px|center]]
 +
#Click '''Clear Recent History'''.
 +
#:[[File:Details.JPG|300px|center]]
 +
#From the '''Time range to clear:''' drop-down menu, select the desired range; to clear your entire cache, select Everything.
 +
#Next to '''Details''', click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
 +
#Click '''Clear Now'''.
 +
#Exit/quit all browser windows and re-open the browser.
  
4.Close your browser and log back into your software. 
+
=='''<span style="color:#800080">Clear Cache - Google Chrome'''</span>==
+
----
==Firefox==
 
1.Press Ctrl+Shift+Del keys at the same time.
 
  
2.Change the time range to everything.
+
#In the browser bar, enter: chrome://settings/clearBrowserData
 +
#At the top of the '''Clear browsing data''' window, click '''Advanced'''.
 +
#:[[File:Chrome Clear Cache.JPG|400px|center]]
 +
#Select the following:
 +
#*Browsing history
 +
#*Download history
 +
#*Cookies and other site data
 +
#*Cached images and files
 +
#*From the '''Time range''' drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
 +
#Click '''CLEAR DATA'''.
 +
#Exit/quit all browser windows and re-open the browser.
  
3.Uncheck all the boxes except for '''Cache'''.
+
=='''<span style="color:#800080">Clear Cache - Safari  10.0.1 and above (MAC)'''</span>==
 
+
----
4.Click '''Clear Now'''.
+
#Click '''Safari''' in the upper left hand side of your screen.  
 
+
#:[[File:Clear Safari.JPG|400px|center]]
5.Close your browser and log back into your software.
+
#Click '''Preferences'''.
 
+
#Select '''Privacy'''.
==Google Chrome==
+
#:[[File:Safari Privacy.JPG|400px|center]]
1.Press Ctrl+Shift+Del keys at the same time.
+
#Click '''Manage Website Data'''.
 
+
#Select '''Remove All''' and then in the small popup, selection '''Remove Now'''.
2.Uncheck all the boxes except “Empty the cache.
+
#:[[File:Manage Website Data.JPG|400px|center]]
 
+
#Click '''Safari''' in the upper left hand side of your screen.  
3.Click '''Clear browsing data'''.
+
#:[[File:Clear Safari.JPG|400px|center]]
 
+
#Click '''Preferences'''.
4.Close your browser and log back into your software.
+
#In the '''Preferences''' window, click the '''Advanced''' tab and make sure the checkbox next to '''Show Develop menu in menu bar''' is selected.
+
#:[[File:Show Develop.JPG|600px|center]]
==Safari==
+
#Select '''Develop''' in the menu bar on the top of the screen and click '''Empty Caches'''.
1.Select the gear menu and click '''Reset Safari'''.
+
#:[[File:Empty Cache.JPG|600px|center]]
 
 
2.Uncheck all boxes except “Remove all website data.”
 
 
 
3.Click '''Reset'''.
 
 
 
4.Close your browser and log back into your software.
 

Latest revision as of 20:53, 5 November 2018

At times, your browser keeps old versions of web pages in its memory. One common troubleshooting technique is to clear your browser cache. This may solve some problems and will ensure you are on the latest version of the page.

Clear Cache - Internet Explorer 9 or Later


  1. Click on the Gear Icon.JPG icon in the right hand top corner.
  2. Click on Internet options.
    Internet Options.JPG
  3. On the General Tab in the "Browsing History" section, click on Delete.
    Delete Browsing History.JPG
  4. Uncheck everything except:
    • Preserve Favorites website data
    • Temporary internet files and website file
    • Cookies and website data
  5. Click Delete.

Clear Cache - Microsoft Edge


  1. In the top right, click on the Firefox icon.JPG in the top right corner.
    Settings Edge.JPG
  2. Select Settings.
    Choose what to clear.JPG
  3. Under Clear browsing data, click on Choose what to clear.
  4. Check the boxes next to Cookies and saved website data and Cached data and files.
    Choose clear.JPG
  5. Click Clear.

Clear Cache - Firefox


  1. Click the Firefox icon.JPG icon in the top right corner of the header bar.
    Firefox history.JPG
  2. Click History.
    Clear Recent History.JPG
  3. Click Clear Recent History.
    Details.JPG
  4. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  5. Next to Details, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  6. Click Clear Now.
  7. Exit/quit all browser windows and re-open the browser.

Clear Cache - Google Chrome


  1. In the browser bar, enter: chrome://settings/clearBrowserData
  2. At the top of the Clear browsing data window, click Advanced.
    Chrome Clear Cache.JPG
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
    • From the Time range drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.

Clear Cache - Safari 10.0.1 and above (MAC)


  1. Click Safari in the upper left hand side of your screen.
    Clear Safari.JPG
  2. Click Preferences.
  3. Select Privacy.
    Safari Privacy.JPG
  4. Click Manage Website Data.
  5. Select Remove All and then in the small popup, selection Remove Now.
    Manage Website Data.JPG
  6. Click Safari in the upper left hand side of your screen.
    Clear Safari.JPG
  7. Click Preferences.
  8. In the Preferences window, click the Advanced tab and make sure the checkbox next to Show Develop menu in menu bar is selected.
    Show Develop.JPG
  9. Select Develop in the menu bar on the top of the screen and click Empty Caches.
    Empty Cache.JPG