Member Management-Login Error Messages
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Individual Rep Logins : Login Error Messages
Login Error Messages
The account has been disabled
Reason: The rep has a login and password but no selections were made to enable their login account.
Solution: Login to your software and select the affected rep under Members->Reps. Under the Login Permissions area, select “Allow . . . to login to this Member Information Center”.
Also check the permission set that the rep is assigned to and make sure the “Login to MIC” is enabled.
