Difference between revisions of "Staff App Install and Upgrade FAQs"

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::Login to your database and click Account in your left-hand menu. Select the “Mobile Application” tab. Select “Upgrade to Premium” and click the “Upgrade” button.
 
::Login to your database and click Account in your left-hand menu. Select the “Mobile Application” tab. Select “Upgrade to Premium” and click the “Upgrade” button.
  
:If you’ve already upgraded to Premium, your screen will say:
+
::If you’ve already upgraded to Premium, your screen will say:
  
 
:Immediately you will have premium features added to all Android and iOS apps downloaded by your entire staff. One upgrade includes unlimited devices on all platforms for your entire staff.
 
:Immediately you will have premium features added to all Android and iOS apps downloaded by your entire staff. One upgrade includes unlimited devices on all platforms for your entire staff.

Revision as of 21:28, 19 November 2015

  • What are the mobile staff app requirements?
Android requirements: Android v 2.2 or later.
iOS requirements: iPad, iPhone App. Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPod touch (3rd generation), iPod touch (4th generation), iPod touch (5th generation) and iPad. Requires iOS 6.0 or later.
  • What features are in the Premium version of the app?
Premium staff app features include the ability to:
  • Mark event registrants as paid
  • Create event billing transactions
  • Add new notes to communication history
  • Add new members to the database, either by :”quick-add” form or full online application
  • Auto-selection of random prize winner from event registration list
  • Send eReferrals
  • Approve or decline Task List items
  • Linked phone numbers that will open the phone dialer (if device has phone capabilities)
  • Linked email addresses that will open two email options – email through the software or email directly from app
  • Linked Member Anniversaries on the Dashboard will open to more member details
  • How do I upgrade to the Premium version of the mobile staff app?
Login to your database and click Account in your left-hand menu. Select the “Mobile Application” tab. Select “Upgrade to Premium” and click the “Upgrade” button.
If you’ve already upgraded to Premium, your screen will say:
Immediately you will have premium features added to all Android and iOS apps downloaded by your entire staff. One upgrade includes unlimited devices on all platforms for your entire staff.
  • I switched to the Premium mobile app on my Account screen, but my app is still saying I have the Free version. What can I do?


  • What is the cost to upgrade to the Premium version of the staff app?


  • Is there a separate price to upgrade iOS devices and Android to the premium staff app?


  • Does the mobile staff app replace my website version?


  • What relationship does the staff app have to MyChamberApp?


  • If I upgrade to the premium staff app is it possible to cancel later?


Is the mobile staff app available on Blackberry?


  • Is the mobile staff app available for Windows phone?