The Billing section is designed to assist in the setup and daily activities of staff/employees who use the Integrated Billing solution. Note: This this section is not intended for those using the legacy CQI integration.

Before getting started with Integrated Billing please review Things you will need to verify with your Accountant , a list of commonly asked questions that your accountant should answer.

Initial Billing Setup

Initial Billing Setup     View this video to learn how to setup your Chart of Accounts, Fee items, and Sales Tax. Setup custom customer messages, payment terms, payment methods, and set system-wide defaults. (NOTE: this training is not intended for those using the legacy CQI integration) Length: ~15 minutes.

Imported Data: If you are new to this application's Billing module, information may have been imported from your previous billing solution. If so, you may want to check your beginning balances, chart of accounts and other pertinent information for each member to ensure that your data is correct.

No Imported Data: If no billing information has been imported, each member will have a starting balance of $0 and will begin when you create your first transaction. Your first step should be to create the chart of accounts.

All Users: Setup Membership Fees, Payment Terms, Payment Methods, Customer Messages, and Sales Tax options.

Working with Invoice Templates

To edit an existing invoice template, the Template Manager must be available in your database. If the Template Manager has been enabled in your database, you will see the selection Template Manager under the Setup module. If the Template Manager is not enabled in your database, contact customer support to receive instruction about enabling this feature.

View/Edit Default Templates

1. Select Setup in the Navigation Panel.
2. Click Template Manager in the Billing section.

   

3. Select the template you wish to view/edit, from the Loaded Template drop-down list.
4. To edit the template:
   • Type any desired static text in the desired location in the Page Layout area of your template. All the standard word processing functions are available, such as bold, italics, and so on.
   • Insert database fields clicking Add Database Field. Open the Billing Template Fields, scroll to and click the desired field.
5. Type a new name for this edited template in the Template Name field
6. Click Save As (so not to modify the original in case you need to return to the old template).

Note: The database field titled [invoice_compact_lineitems] generates a unique output when used and is not commonly included on templates except in rare occasions. This database field will take all individual line items billed to the customer and compact them into a single item on the invoice that is displayed to the customer. The line item total will include the total of all individual line items. The line item description for the first item on the invoice is the only item that will display to the customer. In your software, you will still see all individual line items but the customer is kept from getting bogged down with all the items that make up that single item that you’d like to bill them.

Setting your default Invoice Template

1. Click Setup in the left-hand menu.
2. Click Billing Options and Settings.
3. Open the Appearance area.

   

4. Select the desired template from the Invoice Default Template drop-down list.

Note: There is also a default Statement template that may be selected here.

Setup/Modify Chart of Accounts

If not imported from your data, the default Chart of Accounts will include only three selections: Accounts Receivable, Membership Dues (income), and Sales Tax (liability). Create or modify these accounts as desired.

Here's a quick video tutorial for setting up and modifying the chart of accounts

1. Click Setup in the left-hand menu.
2. Click Chart of Accounts in the "Billing" area. The current Chart of Accounts will display.

   

Create a new Account

1. Click Setup in the left-hand menu.
2. Click Chart of Accounts in the "Billing" area. The current Chart of Accounts will display.

   

3. Click Add Account.

   

4. Enter the Account Name. Note: Chart of Accounts names created by users who intend to export transactions to PeachTree should name their accounts here with the Peachtree Account ID (numeric value) instead of the Account name. For QuickBooks users that have the option enabled to use account numbers, EITHER the account number or the account name may be used. If using the account name, sub-accounts must be added with all heading accounts included (ex. Renewal Dues is set up as a sub-account of Membership Dues - account name would be entered as Membership Dues:Renewal Dues - a colon needs to separate the two account names)
5. Select the Account Type from the drop-down list. The account type should be the account type defined by your accounting software.
6. (Optional) Select an Account Code from the drop-down list. Account Codes are used when deferring income. If necessary, click the add/edit button to add or edit your account codes.
7. Select the Account Status from the drop-down list. Only Active accounts will be available for selection when setting up fee items.
8. (Optional) Enter a description of the account. This is informational only.
9. Click Save.

De-activate an account from the Chart of Accounts

1. Click Setup in the left-hand menu.
2. Click Chart of Accounts in the "Billing" area. The current Chart of Accounts will display.
3. Click the title of the Account you wish to remove in the Account Name column.
4. Select Inactive from the Account Status drop-down list.

   NOTE: Best practice is to inactivate accounts as opposed to deleting.

5. Click Save.

Modify an account in the Chart of Accounts

1. Click Setup in the left-hand menu.
2. Click Chart of Accounts in the "Billing" area. The current Chart of Accounts will display.
3. Click the title of the Account you wish to modify in the Account Name column.
4. Make desired modifications.
5. Click Save.

Selecting Undeposited Payments Account

You may designate an account from your chart of accounts to hold undeposited payments and sales receipts. You may also choose the default placeholder account Undeposited Funds instead of choosing a specific account. QuickBooks users should leave this set to Undeposited Funds.

1. Click Setup in the left-hand menu.
2. Click Chart of Accounts in the "Billing" area.

   

3. Select the appropriate Undeposited Payment Account.

Working with Fee Items

Adding a Regular Fee Item

1. Click Setup in the left-hand menu.
2. Click Fee Items List in the Billing section. The current list of Fee Items display under the List Options filter.

   

3. Click Add Fee Item.

   

4. Select the Regular Fee radio button.
5. Configure the following:
   • Fee Item Name: Title for the fee item; will be used by default to identify the fee item on a member’s account
   • Description: Further description of the fee item that displays on the invoice by default (may be modified on each member account)
   • Account: Select the desired account from your list of Chart of Accounts.
   • Sales Tax: Select whether this item should be taxed or not; if proper tax amounts are not displayed, modify this item by selecting Sales Tax from the Setup module.
   • Price: Type the desired fee item amount – the annual amount or one-time price.
     • Member Fees and Dues
     • Event Fees – available in the Events module (not available when creating a Bundled Fee)
     • Group Fees – available in the Groups module for billing an entire group a single price all at once.
     • eCommerce Fees - used with the eCommerce add-on module
     • Pledges Fees - alternate fee item type to separate pledges. Works similar to non-dues fees
     • Non-Dues Fees - used for tracking other fees that don't fit into a type above.
   • Status: Select Active or Inactive (only Active items may be billed). Fee Items, when set to inactive, will present options to either remove the fee from the member or remain on the member account. Inactive fees on a member account will not be billed.
   • Frequency: Select desired default frequency (available only if Member Fees and Dues item type is selected). Annual, Semi-annual, Quarterly, Monthly, One-Time. This selection may be changed on each members’ account as desired.
   • Collection Basis: Select Cash or Accrual (Not available when creating a Bundled Fee.)
   • Voluntary: If desired, click “Treat this fee as voluntary”. (Not available when creating a Bundled Fee.) Note: Unpaid voluntary fees do not count against a member's account balance and are not automatically included on billing statements.
   • Batch Group: If you would like to batch this fee item separately from other batches when creating invoices, select a group from the drop-down list. If needed, click Add group from the drop-down list to add a new group.
6. Click Save.

Adding a Bundled Fee Item

Bundled Fees are typically used for those offering a tiered dues membership. Bundled fees allow the ability to include a single line item on an invoice but report to multiple income accounts for internal bookkeeping. NOTE: Before creating bundled fees, you must first create Regular Fee Items.

Click Here to view a video on creating Bundled Fees

1. Click Setup in the left-hand menu.
2. Click Fee Items List in the Billing area. The current list of Fee Items display under the List Options filter.
3. Click Add Fee Item.
4. Select the Bundled Fee radio button.

   

5. Configure the following:
   • Fee Item Name: Title for the fee item; will be used by default to identify the fee item in a member's transaction history.
   • Description: Further description of the fee item that displays on the invoice by default (may be modified on each member account)
   • Item Type: The item type dictates where the fee item is used in the software.
     • Member Fees and Dues
     • Group Fees – available in the Groups module for billing an entire group a single price all at once.
     • Pledges Fees - alternate fee item type to separate pledges. Works similar to non-dues fees
     • Non-Dues Fees - used for tracking other fees that don't fit into a type above.
   • Status: Select Active or Inactive (only Active items may be billed). Fee Items, when set to inactive, will present options to either remove the fee from the member or remain on the member account. Inactive fees on a member account will not be billed.
   • Frequency: Select desired default frequency (available only if Member Fees and Dues item type is selected). Annual, Semi-annual, Quarterly, Monthly, One-Time. This selection may be changed on each members’ account as desired.
6. Add Fee Items to your bundle (NOTE: The Account, Sales Tax assignment, and Collection Basis designation originally selected for each item is used when this Bundled Fee is invoiced.):
   • Select an Item from the drop-down list.
   • (Optional) Select Class from drop-down list.
   • Edit Price if needed. NOTE As items are added, the Price of the bundle is totaled.
   • Click the Add Item button to continue adding items to the bundle as needed.
7. Click Save & Exit.

Setting Up Sales Tax

Click Here to view a video on setting up your tax items.

Billing - Day to Day Activities

Billing Day to Day Activities     View this video for an overview of the daily activity as it relates to billing: creating invoices, posting payments, issuing credits, running reports, etc. Includes information on what the difference is between a payment and a receipt as well as when to use credits, discounts and write-offs. (NOTE: this training is not intended for those using the legacy CQI integration) Length: ~15 minutes.

Process Payments

When payment is received, you can enter a payment in one of three locations: the Billing Center tab or Payments tab in the Billing module, or the Account tab in the Members module.

Receive Payments

1. Click Billing in the left-hand menu.
2. Click the Billing Center tab.

   

3. Click the desired member in the member list.
4. Click New Payment.

   

5. Select the deposit account to which funds should be deposited from the Deposit To drop-down list. Click Here for more information on deposits.
6. Complete the payment information fields including: Payment Amount, Payment Date, and Payment Method.
7. Optional: Fill in the Reference number of Notes/Memo field as desired. Reference number may contain the check number or last 4 digits of credit card or other identifying information. Notes/Memo is available for miscellaneous notes displayed on the payment. If selecting Credit Card and then capturing the credit card payment right away, then the Reference number and Notes/Memo will automatically be filled in.
8. If selecting Credit Card as the Payment Method, the Capture Payment button will appear. Click Capture Payment and complete the credit card information screen. The credit card will be processed with the amount specified in the Payment Amount field. NOTE: The Capture Payment button is only available for Plus users that have Authorize.net, Beanstream, IPP, or PayPal Website Payment Pro processing.

   

9. To apply the payment to a particular invoice(s), click to select the checkbox in front of the invoice that this payment applies to. Deselect any invoices that do not apply, by default, the oldest invoice will be selected.
10. Click Save.
11. If desired, click Print or Email to print/email a payment receipt.

NOTE: If you wish to print a Paid Invoice, you can do this by reprinting the invoice to which this payment has been applied. The appropriate fields must be included in your invoice template.

Payment Summary Report

The Payment Summary Report allows you to generate a list of all payments received in a selected date range, for a specific batch, payment method, item type, item basis, or class.

1. Click Billing in the left-hand menu.
2. Click the Reports tab.
3. Click Payment Summary in the Transactions section.

Processing Sales Receipts

A receipt is created when accepting money on a Cash Basis. If you are receiving money to pay off an invoice, make sure to receive a payment instead of creating a receipt so the invoice can be marked as paid. The Sales Receipt Summary report will display sales receipts transactions.

How to Create a Sales Receipt

1. Click the Billing Center tab.
2. Click the desired member in the member list.
3. Click New Sales Receipt.

   

4. Complete the sales receipt information fields as needed.
   • Sale Date defaults to the current date.
   • The Sale Number automatically displays the next available Sales Receipt Number.
   • Optional: Enter a Payment Reference # that displays on this transaction, often the check number or some other unique identifier. If capturing a credit card payment, this will be filled in automatically after processing the card.
   • Select a Message if desired.
   • Sales Tax: Choose the desired Tax Set.
   • Notes/Memo: is available for miscellaneous notes displayed on the credit. If capturing a credit card payment, this will be filled in automatically after processing the card.

   Note: If Transaction Classes have been created, a Receipt Class drop-down selection will appear on the screen. Select the desired Class for this transaction. If needed, select a different Class assignment on each line item.

   • Ensure that the Deposit To: drop-down selection is the desired account for funds to initially be deposited. Note: See “Selecting Payment and Receipt “Deposit To” Account” for more information.
   • Select the desired Item Name from the Item Name drop-down list.
   • Optional: If Transaction Classes have been created, you may choose a Class assignment for each line item if needed.
   • Continue adding desired line items until the receipt total is correct.
5. If selecting the “Credit Card” Payment Method, then you may actually process the card right now if you have credit card information. Click Capture Payment and complete the credit card information screen. The credit card will be processed with the total of the line items.

   Note: Capture Payment button is only available for Plus users that have Authorize.net, Beanstream, or PayPal Website Payment Pro processing.

6. Click Save and then click Close.

NOTE: If desired, click Print Now and follow prompt on-screen to print the sales receipt.

Sales Receipt Report

1. From the Reports tab in the Billing module, click Sales Receipt Summary in the Transactions section.

Process Credits

A credit may be created for a member ahead of time or created when receiving the payment. Credits do not have to be associated with a particular invoice when created. In contrast, discounts must be associated with a particular invoice. The Credit Memo Summary report will display credit transactions. Credits can be done using any fee item that exists on your items list. Keep in mind that whichever fee is selected will decrease the income account that is assigned to that item. In some instances, you could select the item that is the reason for the credit needing to be created (i.e. A credit is being issued for a cancellation to the annual dinner. Create the credit and select the annual dinner fee item. This will decrease the amount of income reporting on the financial statements for that event). If you are unsure as to which item should be selected you will want to check with your accountant, as this will affect your financial statements.

Create a Credit

1. Click Billing in the left-hand menu.
2. On the Billing Center tab, select the member to which you want to issue a credit.
3. Click the New Credit button.

   

4. Type the credit amount in the Credit Amount field.
5. Complete the credit information fields if needed. "Credit Date" defaults to the current date and the "Credit Number" automatically displays the next available "Credit Number". Optional: Enter a P.O. Number if applicable. Select a Message if desired. Notes: is available for miscellaneous notes displayed on the credit.

   Note: If Transaction Classes have been created, a Class drop-down selection will appear on the screen. Select the desired Class for this transaction.

   

6. Click to select the checkbox of the invoice(s) that should be credited.
7. Type the credit amount(s) in the Credit column.
8. Select the Assigned Item for this credit.
9. Click Save Credit.

Apply a credit before payment is received

1. Click Billing in the left-hand menu.
2. Click the Invoices tab.
3. Locate the desired invoice where a credit should be applied.
4. Click the New Transaction drop-down arrow.
5. Click Apply Credit.

   

6. If credits are available, select the desired credit from the Credit # drop down list.
7. Click Save Changes.

Apply a Credit When Payment is Received

1. Click Billing in the left-hand menu.
2. Click the Payments tab.
3. Locate the desired member from which to receive payment.
4. Click View Credits & Discounts.
5. Click the checkbox of the desired credit to be applied.
6. Ensure the correct Invoice Number is selected in the Invoice drop-down list.
7. Type the amount of credit to be applied in the Amount to Use field.

   

8. Complete the Payment screen as desired and click Save Payment.

   Note: If Transaction Classes have been created, a Class drop-down selection will appear on the screen. Select the desired Class for this transaction.

• Associated credit reports

Process Deposits

Deposits are only available when payments and receipts have been deposited into the Undeposited Funds account. for more information on the undeposited funds account.

Make a Deposit

1. Click Billing in the left-hand menu.
2. Click the Deposits tab.
3. Complete the Deposit screen fields as desired.
4. Make sure to select the desired Deposit Account (typically your bank account)
5. Optional: Click Apply Filters to narrow the list by payment method.
6. Optional: If cash back is desired, complete the Cash Back box.

   

7. (Optional) Click Print Listing, Download Listing, or Print Deposit to create desired output.
8. Click Save Deposit. Those payments with a checkmark will be included in this deposit.

Note: If planning to export your transactions to QuickBooks or other 3rd party billing software, making a deposit using Integrated Billing deposit options does not take away your option of being able to create a deposit in QuickBooks. The Integrated Billing deposit transaction can be excluded from your export, allowing you to also make the deposit in QuickBooks.

Deposit Summary Report

The Deposit Summary report will display deposit transactions.

1. Click Billing in the left had navigation panel.
2. On the Reports tab, click Deposit Summary in the Banking report section.

Process a Write-off

If a member does not pay, it is possible to write-off a balance. You may wish to have an account in your Chart of Accounts where these amounts will be recorded. Write-offs can also be done [[Mass Write-Offs|in mass when dropping members with the Mass Drop feature.

Entering a Single Write-off Transaction

1. Click Billing in the left-hand menu.
2. Click the Invoices tab.
3. Locate the desired invoice to be written-off.
4. Click the New Transaction drop-down arrow.

   

5. Click Write-off balance.
6. An Invoice Write-off screen will display.

   

7. Complete the fields as desired. You may wish to have an Expense account created in your Chart of Accounts to assign this writeoff.

   Note: If Transaction Classes have been created, a Billing Class drop-down selection will appear on the screen. Select the desired Billing Class for this transaction.

8. Click Finish.

Recording mass write-off while performing a mass drop

Watch a video on the mass drop/mass write-off feature

1. Click Billing in the left-hand menu.
2. Click the Reports tab.
3. Click Past Due Members / Mass Drop in the executive section.
4. Click Generate Report to see a list of all members with over member fees and dues.
5. Select the members you’d like to drop by checking the box in front of their name.
6. Ensure the correct drop date is listed above along with the desired Drop Reason and Drop Comments.
7. If you’d like to write-off all the open invoices to their original accounts, check the Write-off member balance(s) check mark and enter the desired write-off date.
8. Recommend: Select Disable rep(s) in group(s) so that reps will no longer be included in communication to the group.
9. Click Drop Selected Members.

Mass Write-off Tips

Column Contents

• Member Since = Join Date
• Last Renewal = last paid invoice with Dues fees on it
• Lifetime Membership Value = total of all payments and receipts
• Last Payment Received = date of last payment of any fee type
• Aging of Member Dues Owed = how many days overdue for the outstanding Member Fees and Dues
• Total Amount Owed = Invoices total - payment total - credit total - writeoff total
• Member Dues Owed = total of line items with a dues fee (does not include credits)

If Write-off Member Balance is Selected

• a write-off date will be asked for to use on this transaction and may be back-dated if needed
• all member invoices will be written off back to the original account that was billed.
• the write-offs will appear in the Journal Entry Export
• Members that have unapplied payments are marked with an * and will not be able to be included in the write-off. You should check out this member manually and see if these payments could be applied prior to dropping.

If Disable Rep in Group is Selected

• all reps will be marked as Disabled in their groups which means that they will no longer receive communication to that group but staff can see them as "greyed out" when viewing that group which lets you know that they did belong to that group at one time.
• if not selecting this checkmark, reps will remain in the groups unchanged but will display as inactive (red) due to dropping the member. They would still receive communication to any groups they belong to.
• Regardless of this checkmark, these reps are marked as Inactive reps on the Members->Reps tab.

Voluntary fees will be written off back to their original account if you are currently set to export all voluntary fees (paid and unpaid). Contact customer support if you'd like to get to a point where you only export paid voluntary fees.

Process a Refund

• Track a Refund in Integrated Billing

Process Discounts

A discount may be applied to a particular invoice at the time of payment or prior to payment received. A discount is associated with a specific invoice and may only be removed by accessing the assigned invoice. In contrast, Credits do not have to be assigned to a particular invoice. There are two types of discounts within the ChamberMaster/GrowthZone database. Event discounts and Invoice Discounts. This page contains information about Invoice Discounts. See Event Discount Options page for event discount information.

Apply Discount Before Payment is Received

1. Click Billing in the left-hand menu.
2. Click the Invoices tab.
3. Locate the desired invoice where a discount should be applied.
4. Click the New Transaction drop-down arrow.

   

5. Click Add Discount.
6. Type the Discount Amount, Notes/Memo (if desired), and double-check the Discounted Item and Discount Account.

   

   If Transaction Classes have been created, a Class drop-down selection will appear on the screen. Select the desired Class for this transaction.

7. Click Save Discount.

You can click Show Balance Summary to view the assignment of this discount.

The invoice will display the new amount when payment is received. At that time you may view the discount by clicking View Credits & Discounts.

Assign a Discount when Payment is Received

1. Click Billing in the left-hand menu.
2. On the Billing Center tab, locate the member from whom you have received payment.
3. Click the invoice number to which you want to add the discount.
4. From the New Transaction drop-down list, select Add Discount. The Invoice Discount screen will display.

   

5. Type the Discount Amount, Notes/Memo (if desired), and double-check the Discounted Item and Discount Account.

   Note: The Discount Account must be identified as an Income account in Setup->Chart of Accounts. In Figure 3-19 above, a special Income account titled “Membership Dues Discounts” has been created that will maintain a list of discounted membership dues specifically for keeping track of early payment discounts.

   If Transaction Classes have been created, a Class drop-down selection will appear on the screen. Select the desired Class for this transaction.

6. Click Save Discount

Delete a discount

Discounts are associated with a particular invoice and thus must be removed from the assigned invoice.

1. Click Billing in the left-hand menu.
2. Click the Invoices tab.
3. Locate the desired invoice where a discount should be removed.
4. Click Show Balance Summary (if not already selected).
5. Click the Discount ID #.

   

6. Click Delete Discount.

   

Statements and Reports

Provides a foundation for delivering statements and accessing the multitude of reports available.

Print Collection Letters, Thank you’s, and Notifications

Explains options for printing pre-defined or self-defined letters to specific members based on your own set of criteria.

Group Billing

Fees may be assigned to a group or to certain individuals within the group. Groups may be created by you as desired to accommodate your billing needs or you may use groups that are already created.

Fees are created by selecting Group Fees as the Item Type. In the Groups module, fees are assigned to an entire group and then the amount may be modified per individual if desired. However, all group members will be billed using the same frequency.

To create invoices for a group that has been assigned a fee item with a One-Time Billing Cycle, Bill Group Now must be selected on the Group Fees tab.

Creating invoices for a group that has been assigned a fee item with a Billing Cycle of Annual, Semi-Annual, Quarterly, or Monthly, allows you to invoice from the Billing module by selecting the Group Batch Type and the appropriate Billing Month. These fees are treated as recurring fees and will be included automatically in Group billing batch.

If your group(s) should be billed on a regular basis, setting the Billing Cycle to Annual, Semi-Annual, Quarterly, or Monthly would be recommended, especially if billing multiple groups each month. To create the invoices only requires only a few simple selections in the Billing module each month.

Event Billing

Contains steps for setting up Event fees and creating event invoices.

Processing Recurring Member Invoices

Create a Batch of Recurring Invoices

Note: If you desire the fee items to appear in a particular order on the invoice when creating a batch, make sure the order is listed as desired on the Members->Account tab in the Membership Fees and Dues area. You can drag and drop the order of your fees. Don’t forget to save.

1. Click Billing in the left-hand menu.
2. Click the Invoices tab.

   

3. From the Batch Type drop down menu, select Monthly Renewals.
4. From the Billing Month drop down menu, select the desired month.
   • If invoicing for the renewal month has been completed you will see a message that says: "Match Found"
   • If invoices have not been created you will see a message that says: "New Batch"
5. If you have already created this batch and you see the message that says “Match Found”, scroll down and click New Batch. If a match was found it means you’ve already invoiced this particular set of invoices. If there are some additional invoices that need “added to this batch”, you would want to create a new batch. If you proceed without creating a new batch, previous invoices batched would be updated to any changes made to terms, dates and payment options. Selecting New Batch is typically a better, safer idea.

   

6. Once you’ve determined you are on the correct batch, if desired, select a message that will be printed on each invoice. Note: click edit to modify the message or create a one-time custom message to display on all invoices.
7. Complete the rest of the fields including Invoice Date, Date Due, and Payment Terms. If Transaction Classes have been created, an Invoice Class drop-down selection will appear on the screen. Select the desired Invoice Class for this batch of invoices.

   

   NOTE: If only viewing the invoices when, clicking Deliver Invoices, the invoices will be created. If you clicked Deliver Invoices and do not want this batch created, close the Deliver window and click Delete Batch.

8. Uncheck any invoices that should be excluded from this Batch. Note: Excluded invoices may be added to this batch or placed in a new batch later.
9. Click Save Batch or Deliver Invoices. If clicking Save Batch, you can return to a batch of invoices at any time to deliver them (email or print them). If clicking Deliver Invoices, continue to the next step. Either choice, Save Batch or Deliver Invoices, will create the batch of invoices. Deliver Invoices will create the invoices and immediately open a window with options to print and/or email the invoices.
10. If you have selected Deliver Invoices the Deliver Customer Invoices window will appear. The Delivery Method of Print Invoices is already selected. Those invoices with an Output selection (from the previous window) of Print or Both will be selected. Those invoices with an Output selection of Email or None will not be selected. Also, any invoice that does not have complete mailing address information will not be selected.

    NOTE: Changes made to the Contact Name or address on the Deliver Customer Invoices window does not modify the Member’s Account information. Permanent Billing Rep or address changes must be made in the Members module.

    

11. Complete the Delivery Method selections as desired.

    Note: A default Invoice Template may be selected as desired by clicking '''Setup''' > '''Billing Options''' and '''Settings'''. Open the '''Appearance''' area and select a new '''Default Template'''. The templates may also be edited at this location. See “Invoice Templates” for more information.

12. When ready, click Preview Invoices or Print Invoices.

    Suggestion: Click Mark invoices as Delivered after printing when printing the labels. (if not printing labels, click Mark invoices as Delivered after printing when printing the invoices). This will make it easier to determine later if the invoices in that batch have been printed or not. Later, the selection Print/Email Invoices on the Reports tab will easily identify any outstanding invoices that have not been “delivered”, regardless of which batch they belong to. See “Print/Email All Undelivered Invoices”

13. If mailing labels are desired, click Print Mailing Labels in the Delivery Method section.

    Note: When viewing the Member's Account tab after billing: The Next Billed column in the Membership Fees and Dues area reflects the name of the monthly batch that this fee/due will be included in or already has been included in. This column will automatically display the next billing month when the current date passes that month. For instance, if the current date is February 2015 and a fee/due is set to be billed in February 2015, the Next Billed column will display February 2015 until March 1, 2015; then it will automatically switch and display February 2016. To see if a particular fee/due has been billed, refer to the transactions displayed in the Transaction History area.

    

14. Make the desired selections.
15. Click Print Labels.
16. If any invoices need to be emailed, click Email Invoices in the Delivery Method section.

    

17. Make the desired selections.
18. Click Send Emails.

Create Batch of Recurring Epayment Transactions

Credit Card Processing

Explains steps to implement credit card payment into event registrations, online membership applications, and member bill pay.

Export to QuickBooks or Other Program

Will explain the initial items to check, how to run a trial export, and give tips and instruction for exporting on a regular basis.

Billing FAQ's

• How to I create and send invoices for monthly membership dues?
• How do I create statements?
• How to I export my transactions to QuickBooks or Peachtree?
• How do I set up credit card processing?
• How do I set up voluntary fees?
• What reports can I use to reconcile to my financial software?
• Which reports display cash vs. accrual based information?
• How do I track Trades?
• How do I make sure that the member name in CM/GZ matches what I have in Quickbooks?

Accounting Basics Tutorials

• Accounting Basics  

• Accounting Best Practices  

QuickBooks Troubleshooting

Desktop Version

Online Version