Staff App Event Features FAQs
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- What does the coloring mean on the list of events?
- Does the search in events area search within the event description?
- How do you register an event attendee?
- When adding an attendee to an event, why does it take me to the full online application sometimes and other times I’m able to add a name from within the app?
- How do I delete an event attendee while in the app?
- Why are certain events not displaying as registered for my rep?
- When is check-in available?
- What benefit does check-in provide? Why should I care about check-in?
- When is a billing transaction created when doing event “Check-in”?
- Why can I not edit the payment screen once I’ve checked someone in and marked them as paid?
- When receiving payment for an Invoice, how do I indicate that they paid the invoice by check or cash? I want to have it show in the Payment Method field in the backoffice.
- What does the dollar bill icon mean when viewing an event guest list prior to the event?
- What billing transactions are created when I mark a registrant as paid?
- Why are some receipts and invoices hyperlinked and others not on my Event Guest List and Account tab?
- Will the random prize winner ever pick the same registrant?
- Does the app prioritize the random prize winners?