Communication Topics
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Communication Basics Email Sending Options Archive emails (record) in the database even when not logged in Quick Guide to Sending an Email Send a Mass Email Schedule an Email Send Communication by Delivery Preference Selecting Recipients Composing a Letter Composing an Email Message Composing Fax Output Send Communication Based on Custom Report Criteria Creating a Letter Create Mass Mailing Labels Settings for label output Adobe Reader v. 8.0 Adobe Reader v. 7.0 Adobe Reader v. 6.0 Create/Send Fax Output Editor menu selections Email Disclaimer Adding an attachment Sending an email with a link that will display the attachment Turn on email links Possible error displayed when trying to open a link in Microsoft Outlook 2003 Possible error displayed when trying to open a link in Microsoft Outlook 2007 Viewing and Recording Communication History View history communication history Quick Communication Application (QCA) Inserting a graphic Insert a graphic within communication Modify an existing graphic (graphic size, borders, alternative text) Remove an existing graphic (from the editor screen) Remove a graphic (from the Chambermaster server) Documents and templates Saving a document Saving changes to an existing document Saving a Template Using a template Using Pre-defined Templates Mail Merge - Inserting a database field within communication Inserting a database field Sending Login Information To create and print individual letters that include the member login name and password Remove unwanted headers & footers Remove unwanted headers & footers from reports & correspondence Header and Footer Codes Creating a signature block Creating a Signature block Using a Signature Block Communicating using Groups & Mailing Lists Creating a group or mailing list Selections for adding group members Maintaining the group/mailing list Add new members to a mailing list periodically Add new members to a mailing list immediately Remove representatives from a group manually Remove representatives from a group when dropping or suspending a member Disable a rep within a group Allow members to join group Allow the public to join Other suggestions for creating groups Mailing list groups Advisory groups Committee groups Community groups Program groups New member groups Unsubscribe Option eReferral Send an eReferral Storing Documents – Cloud Drive Storing a personal document for use later Storing a document to share with other staff Storing files for members to access Storing files that can be attached to an email or accessed through a URL Storing images that are used in emails or other locations the editor is used Reasons emails don’t get to members Ideas for Developing Communication Content Create and format your own output in the ChamberMaster editor Copy and paste from Microsoft Word Insert link to PDF file (or other file type) Save Microsoft Publisher files as a graphic file and insert into editor Save PDF file as a graphic file and insert into editor Copy and paste output from another HTML program (like Constant Contact) Using and Integrating Constant Contact Setup an account with Constant Contact Connecting Constant Contact with your datebase Enable Constant Contact Synchronization Export Your Contacts to Constant Contact Importing ChamberMaster contacts into Constant Contact Sample concept of using manual export from your database into Constant Contact Using and Integrating MailChimp Sample Automatic Emails Sent Out by ChamberMaster Received by chamber members 1 - Email from a consumer visiting member web page 2 - Email from the chamber that invites member to an event 3 – Email from the chamber that informs of consumer leads Received by the chamber 1 - Email from a consumer visiting the chamber web site Received by consumers 1 – Email from the chamber sending requested information 2 – Email generated by ChamberMaster sending a Hot Deal 3 – Email generated by ChamberMaster sending a job posting FAQs on Emails, Letters, and Labels How do I add an attachment to an email? Who is able to view the attachment that comes when I send myself a carbon copy? Why do some of my email messages not make it through to the recipient? Are there any systems in place to help ensure the delivery of my emails? How can we ensure that our members are not spammed through the Contact Us link? Why do the links inside my email not open for me or my members? How do I create a signature block to use when sending communication? How can I easily provide referrals AND notify my members when I've given out information referring them? How do I send a letter/email to my members with their login name and password included automatically? Why do my mailing labels get cut off or are not aligned correctly? How do I manage my mailing lists? How do I remove the headers and footers that print on my letters and reports?
