Communication Topics

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Communication Basics

Adding an attachment Sending an email with a link that will display the attachment Turn on email links Possible error displayed when trying to open a link in Microsoft Outlook 2003 Possible error displayed when trying to open a link in Microsoft Outlook 2007 Viewing and Recording Communication History View history communication history Quick Communication Application (QCA)

Inserting a graphic 
Insert a graphic within communication 
Modify an existing graphic (graphic size, borders, alternative text) 
Remove an existing graphic (from the editor screen) 
Remove a graphic (from the Chambermaster server) 
Documents and templates 
Saving a document 
Saving changes to an existing document 
Saving a Template 
Using a template 
Using Pre-defined Templates 
Mail Merge - Inserting a database field within communication 
Inserting a database field 
Sending Login Information 
To create and print individual letters that include the member login name and password 
Remove unwanted headers & footers 
Remove unwanted headers & footers from reports & correspondence 
Header and Footer Codes 
Creating a signature block 
Creating a Signature block 
Using a Signature Block 
Communicating using Groups & Mailing Lists 
Creating a group or mailing list 
Selections for adding group members 
Maintaining the group/mailing list 
Add new members to a mailing list periodically 
Add new members to a mailing list immediately 
Remove representatives from a group manually 
Remove representatives from a group when dropping or suspending a member 
Disable a rep within a group 
Allow members to join group 
Allow the public to join 
Other suggestions for creating groups 
Mailing list groups 
Advisory groups 
Committee groups 
Community groups 
Program groups 
New member groups 
Unsubscribe Option 
eReferral 
Send an eReferral 
Storing Documents – Cloud Drive 
Storing a personal document for use later 
Storing a document to share with other staff 
Storing files for members to access 
Storing files that can be attached to an email or accessed through a URL 
Storing images that are used in emails or other locations the editor is used 
Reasons emails don’t get to members 
Ideas for Developing Communication Content 
Create and format your own output in the ChamberMaster editor 
Copy and paste from Microsoft Word 
Insert link to PDF file (or other file type) 
Save Microsoft Publisher files as a graphic file and insert into editor 
Save PDF file as a graphic file and insert into editor 
Copy and paste output from another HTML program (like Constant Contact) 
Using and Integrating Constant Contact 
Setup an account with Constant Contact 
Connecting Constant Contact with your datebase 
Enable Constant Contact Synchronization 
Export Your Contacts to Constant Contact 
Importing ChamberMaster contacts into Constant Contact 
Sample concept of using manual export from your database into Constant Contact 
Using and Integrating MailChimp 
Sample Automatic Emails Sent Out by ChamberMaster 
Received by chamber members 
1 - Email from a consumer visiting member web page 
2 - Email from the chamber that invites member to an event 
3 – Email from the chamber that informs of consumer leads 
Received by the chamber 
1 - Email from a consumer visiting the chamber web site 
Received by consumers 
1 – Email from the chamber sending requested information 
2 – Email generated by ChamberMaster sending a Hot Deal 
3 – Email generated by ChamberMaster sending a job posting 
FAQs on Emails, Letters, and Labels 
How do I add an attachment to an email? 
Who is able to view the attachment that comes when I send myself a carbon copy? 
Why do some of my email messages not make it through to the recipient?  
Are there any systems in place to help ensure the delivery of my emails? 
How can we ensure that our members are not spammed through the Contact Us link? 
Why do the links inside my email not open for me or my members? 
How do I create a signature block to use when sending communication? 
How can I easily provide referrals AND notify my members when I've given out information referring them? 
How do I send a letter/email to my members with their login name and password included automatically? 
Why do my mailing labels get cut off or are not aligned correctly? 
How do I manage my mailing lists? 
How do I remove the headers and footers that print on my letters and reports?